The Core Incompetencies of the Corporation
Harvard Business Review
OCTOBER 31, 2014
Managers know how to command obedience and diligence, but most are clueless when it comes to galvanizing the sort of volunteerism that animates life on the social web. Most of the recommended remedies—idea wikis, business incubators, online collaboration, design thinking, “authentic” leadership, et al —are no more than minor tweaks.
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