Harvard Business Review

NOVEMBER 4, 2014

You’re driving down the road and the “check engine” light appears on your dashboard. But if you decide to keep driving, you risk something far worse happening to your engine – and your livelihood. DTNA’s engines continuously record performance data and send it to their Detroit Diesel Customer Support Center (CSC).

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

You’re driving down the road and the “check engine” light appears on your dashboard. But if you decide to keep driving, you risk something far worse happening to your engine – and your livelihood. DTNA’s engines continuously record performance data and send it to their Detroit Diesel Customer Support Center (CSC).

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

APRIL 4, 2014

And, if growth is mostly about gaining market share and developing new products, why is a substantial focus on investment to retain existing customers and make existing products and services more efficient? Much can be gained from increasing employees’ efficiency and keeping existing customers happy.

Efficiency 8

Efficiency Maturity Strategic Planning Business Model 8

Harvard Business Review

JULY 6, 2016

How Digital Business Models Are Changing. If, like online retailers, healthcare companies manage to develop digital platforms that can influence people’s choices, they might achieve the holy grail of healthcare: behavior change. Insight Center. Sponsored by Accenture. No strategy is static.

Health Care 9

Health Care Engineering Retail Technology 9

Strategy Driven

FEBRUARY 2, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. The Business Tree TM is his trademarked approach to growing, strengthening and evolving business, while mastering change. Juliano Howard T. Dickens Jr. He has spoken at five Economic Summits.

Drucker 62

Drucker Senge Strategic Planning Newsletter 62

Harvard Business Review

DECEMBER 30, 2016

Rethinking process optimization — visualizing processes as platforms — can transform your business model. A little dab of inventory data would enhance both customer expectations and process efficiencies. Process optimization can transform user experience.

Process 12

Process Competitive Advantage Outsourcing Supply Chain 12

Harvard Business Review

FEBRUARY 2, 2018

Their business models benefit from internet connectivity and they enjoy tremendous network effects. An aircraft engine is unlikely to become a purely digital product any time soon! We don’t expect Amazon or Microsoft or IBM to design, make, and market agricultural tractors, aircraft engines, or MR scanners.

Industry 8

Industry Software Six Sigma Engineering 8

Harvard Business Review

SEPTEMBER 23, 2016

Former Walmart.com CEO Carter Cast recalled to me, “Back in the early 2000s there were many things we wanted to accomplish with our online business but had a hard time doing because of the perception that we’d interfere with the well-oiled efficiency of the physical stores. ” A key word here is perception.

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

JANUARY 31, 2017

The broad deployment of digital technology requires rethinking both business and operating models. A business model defines how your organization creates and captures value. An operating model defines how your organization delivers the value promised by its business model.

Company 8

Company Operations Human Capital Business Model 8

Harvard Business Review

SEPTEMBER 11, 2017

Don’t optimize for efficiency. Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Your business model is still in flux, and flexibility is more valuable than efficiency and cost savings.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

DECEMBER 12, 2016

Since the layers communicate using application program interfaces (APIs) provided by vendors operating in the layer below, those vendors that dominate one layer can use their power to control how the layer above develops. From Google’s perspective, this approach has the benefit of increasing efficiency in the mobile industry stack.

Efficiency 8

Efficiency Incentives Operations Engineering 8

Harvard Business Review

JUNE 1, 2016

Today, the list of disruptive new entrants is expanding and the primary differentiator is clear: they bring new mental models to existing industries and create new business models that customers and investors love. ” In order to get there, he plans to “evolve our business model accordingly.”

Business Model 8

Business Model Industry Metrics Budgeting 8

Harvard Business Review

MAY 9, 2012

Product and business models are evolutionary by nature, but we see four things a young company must get right: The founding team. In technology companies, engineering talent needs the balance of a business and operations team. A set of genuine values makes life much more efficient. The core values.

Company 16

Company Short-term Engineering PR 16

Harvard Business Review

MAY 13, 2014

Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. In 2009, GE’s transportation unit developed a new sodium battery for a hybrid engine for locomotives.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

MAY 17, 2018

Take Uber: at only eight years old, it’s already upended the business model of taxis. They discovered that one country was 16% percent more efficient than the average of the rest of the countries: they got the same results in 71 fewer person-hours per month and with 40 fewer people involved each month.

Process 15

Process Strategy Benchmarking Storytelling 15

Harvard Business Review

AUGUST 8, 2017

After a series of meetings with Silicon Valley stalwarts like Google, Apple, and Amazon, we decided to develop our own IoT software and hired the people who could help us do it. In our minds, the whole package was a tremendous leap forward in terms of efficiency, convenience, and comfort. It’s a model that works.

Productivity 9

Productivity Products Early Adopters Software 9

Harvard Business Review

JUNE 23, 2015

. “In some offshore wind applications, changing the main bearing on a turbine is so expensive that it undermines the business case for building the turbine in the first place,” said Filippo Zingariello, director of global strategic development at SKF. The race toward new industrial business models.

Industry 8

Industry System Business Model B2C 8

Harvard Business Review

SEPTEMBER 29, 2015

.” When a company fights this same type of market inefficiency, it can create a sizable business. But “on-demand” is not synonymous with waste arbitrage or business model innovation. ” At Sapphire, we’ve developed a framework that helps us evaluate opportunities.

Transportation 8

Transportation Cost Business Model Innovation 8

Harvard Business Review

MAY 14, 2013

So Netflix could exploit its advantages — a subscription-based business model, a huge catalog of titles, an ever-improving recommendation engine, and a super-efficient system for getting DVDs to your local post office — without having to fear that its reservoir of content would dry up.

Venture Capitalist 8

Venture Capitalist Engineering Content Software 8

Harvard Business Review

APRIL 7, 2015

Over the last 250 years, waves upon waves of scientific and engineering advances have brought about an accelerating rise in living standards that even the two deadliest wars in history could not reverse. Tumbling transaction costs are altering the economics of organizations and, at a stroke, invalidating old business models.

Management 8

Management Drucker EPS Short-term 8

Harvard Business Review

OCTOBER 18, 2016

Strategic investments are critical to future business success. They create or support a transformation in how the organization conducts its business, with the aim of providing competitive advantage. For example, it might be a new business model shaped by digital. Development approaches. Selecting project managers.

Tools 8

Tools Competitive Advantage Operations Technology 8

Harvard Business Review

JUNE 16, 2015

That reality drives the distinction between effectiveness (optimization by doing the right things) and efficiency (doing things right) that Peter Drucker and others made years ago. A confusion between efficiency and optimization plagues many sales efforts. You won’t allocate sales resources optimally.

Productivity 8

Productivity Products CRM Efficiency 8

Harvard Business Review

OCTOBER 4, 2012

Xerox's failure to conquer the personal computing market — this despite developing revolutionary technology — demonstrates the importance of aligning all segments of your organization in the pursuit of innovation. In 1984, Apple Inc. released the now-famous Macintosh. He refused to sit idly by and let Xerox miss its rise.

Innovation 15

Innovation Company Technology Commitment 15

Harvard Business Review

DECEMBER 24, 2013

McKinsey may have been hired in 2013 by the Vatican, the Bank of England, and the owners of the Rangers and Knicks, but they’re also acting to stave off threats to their business model. How Google Sold Its Engineers on Management. Imagine a Future Where Africa Leapfrogs Developed Economies.

Management 19

Management Health Care Middle Management Agility 19

Harvard Business Review

JANUARY 6, 2014

They develop the few ideas that have the potential to solve problems for customers and be commercially viable (selection and design). They quickly develop prototypes and models that can be tested both in the laboratories and with customers (rapid experimentation).

Innovation 8

Innovation Incubator Taylorism Taylor 8

Harvard Business Review

OCTOBER 22, 2013

When we surveyed over 300 global executives between 2008 and 2009, one of the primary concerns they expressed was their inability to compete long term without a solid innovation engine that can grow their top line. Develop Creative Discontent. Or, how can we economically make lighting and air conditioning 80% more efficient?

Skills 8

Skills Power Six Sigma Disruptive Innovation 8

Harvard Business Review

JUNE 6, 2014

Mostly by Arguing How Greylock Partners Finds the Next Facebook Newsweek When the CEO of Sprig, a start-up focused on meal delivery, finally made it to the boardroom of the VC firm Greylock Partners to pitch his business model, everyone argued about it. The Comfort of Crowds Are Smartphone Users the Missing Link in Building Efficiency?

Engineering 8

Engineering Welch Media Wilde 8

Harvard Business Review

JUNE 17, 2015

Consider the battle waged by IBM’s software development teams between competing methods for getting closer to customers. The issue arose as a result of changes to IBM’s business model for software. With this approach, cross-functional teams quickly develop prototypes to bounce off of customers.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

APRIL 29, 2015

” Yet most major technologies develop over decades, as large numbers of people learn how to apply, adapt, and improve the initial invention. Similarly slow progress was seen in steam engines, factory electrification, and petroleum refining. Standards, business models, and technology keep changing, requiring continuous learning.

Technology 8

Technology Learning-by-Doing Skills Offshoring 8

Harvard Business Review

JULY 14, 2017

Our research shows that companies with platform- and network-based business models are exponentially better at creating value. Building a successful platform business is hard enough when you have an original idea, ample capital, no core business to cannibalize, and a team of top talent. Companies are right to be worried.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

MAY 2, 2013

Until now, the goal has been to standardize and optimize transactions among these components to reduce costs and achieve efficiency. This will lead to new business models, new processes, more meaningful business interactions, innovation, improved and faster decision making, and a more agile organization.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. James is using his expertise as a chemical engineer to develop new business models for base-of-the-pyramid consumers.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

JUNE 22, 2012

Better to recognize that no company is 100% efficient and that there is always a chance to fund organic growth through savings generated by efficiency gains. One is surrendering to the business cycle — under-investing in the down part and over-investing in the up part. Organic growth is infectious. Celebrate it.

Retail 11

Retail Long-term Short-term Apparel 11

Harvard Business Review

JUNE 1, 2015

What defines success for a business? The leading enterprises of the world were ones that fashioned a profitable business model and leveraged it over time. Profit-focused companies focus on scaling efficiency and cutting costs, and miss new opportunities. There are some interesting recent developments.

Company 8

Company Software Long-term Short-term 8

Harvard Business Review

OCTOBER 28, 2015

In so doing, they destroy the promise that digital advertising has thrived on—that it could make advertising efficient and accountable. ” Examples of referrers are a search engine, a blog post, and a Facebook message. Many bots are benign, such as the ones created by search engines to discover web pages.

CPM 8

CPM Advertising Marketing Supply Chain 8

Harvard Business Review

FEBRUARY 26, 2016

The new game is to think about the business model and strategy for not just the company but the entire ecosystem. For example, GE has created a digital platform in the energy sector that its own and third-party software developers can write applications to. Think like a large-scale entrepreneur.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

OCTOBER 4, 2012

Xerox's failure to conquer the personal computing market — this despite developing revolutionary technology — demonstrates the importance of innovation among all sectors of your company. Throughout the '70s, Xerox leadership empowered a group of scientists and engineers to develop products for the coming information era.

Innovation 8

Innovation Company Technology Commitment 8