Harvard Business Review

DECEMBER 27, 2010

As Drucker said, "the customer rarely buys what the business thinks it sells him;" look for a job-to-be-done, an important problem that is not adequately solved by current solutions. What is a business model (and how do I innovate one)? Build a business model designed around the low-end customer's job-to-be-done.

Innovation 16

Innovation Govindarajan Disruptive Innovation Business Model 16

Harvard Business Review

APRIL 7, 2015

Tumbling transaction costs are altering the economics of organizations and, at a stroke, invalidating old business models. Based on an assumption that the business will just keep doing what it has done in the past, except more efficiently, they offer little guidance in innovation and the creation of new value.

Management 8

Management Drucker EPS Short-term 8

Harvard Business Review

OCTOBER 2, 2015

It’s the best way yet invented to focus the organization’s capital, human, and time resources toward the goals of the business. In this case, management could easily misapply resources. Or suppose the lens was a mirror looking only at past ways to deploy resources.

Management 8

Management Drucker Survey Globalization 8

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

SEPTEMBER 23, 2016

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” Metrics tried and proven over years become a guide to what’s important, driving resource allocation. Against which metrics are they building their businesses? Who takes the hit?

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

MAY 12, 2015

If you read what Peter Drucker had to say about competition back in the late ’50s and early ‘60s, he really only talked about one thing: competition on price. Focusing on a few key success factors, critical resources, and core competencies (maybe a reference to C.

Strategy 8

Strategy Porter Blue Ocean Strategy Luehrman 8

Harvard Business Review

JUNE 16, 2015

In the case of a sales organization, money, time, and effort allocated to accounts A and B are resources not available for accounts C, D, and so on. That reality drives the distinction between effectiveness (optimization by doing the right things) and efficiency (doing things right) that Peter Drucker and others made years ago.

Productivity 8

Productivity Products CRM Efficiency 8

Harvard Business Review

MARCH 28, 2014

So it shouldn’t be surprising when a new business model, such as ridesharing, disrupts existing systems and causes friction between entrepreneurs and local government officials, right? Consider Howard Stevenson’s definition of entrepreneurship: “the pursuit of opportunity without regard to resources currently controlled.”

Entrepreneur 9

Entrepreneur Osgood Storytelling Osborne 9

Harvard Business Review

NOVEMBER 15, 2013

Google’s Larry Page and Eric Schmidt are investors in Planetary Resources, devoted to Asteroid mining. To quote Peter Drucker, “The purpose of an organization is to make ordinary people do extraordinary things.” billion business after two years. For those operating in China, this is, indeed, a quandary.

Entrepreneur 8

Entrepreneur Proposal Stage-Gate Disruptive Innovation 8

Harvard Business Review

APRIL 16, 2018

Sloan’s book My Years with General Motors , written half a century ago, is still a readable business classic. Peter Drucker wrote that Sloan was “the first to work out how to systematically organize a big company. Modern Corporation Marketing. auto market. What Does GM Have to Do with Tesla and Elon Musk?

Transportation 8

Transportation Automotive Brand Engineering 8

Harvard Business Review

APRIL 25, 2013

Trends that are affecting fundamental concepts of business, and in turn IT: The basic ideas of capitalism--return on investment (ROI) and return on assets (ROA)--are being challenged by the historical stalwarts of capitalism ( Harvard , Drucker Society , Forbes , the London School of Economics and many more).

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

NOVEMBER 4, 2014

It makes it difficult for internal renegades to attract talent and cash, since resource allocation is controlled by executives whose emotional equity is invested in the past. Problem is, in an age of discontinuity, it’s the irregular people with irregular ideas who create the irregular business models that generate the irregular returns.

Bureaucracy 9

Bureaucracy Short-term Long-term Intellectual Capital 9

Harvard Business Review

NOVEMBER 4, 2014

It makes it difficult for internal renegades to attract talent and cash, since resource allocation is controlled by executives whose emotional equity is invested in the past. Problem is, in an age of discontinuity, it’s the irregular people with irregular ideas who create the irregular business models that generate the irregular returns.

Bureaucracy 9

Bureaucracy Short-term Long-term Intellectual Capital 9