Harvard Business Review

AUGUST 9, 2013

He has three signature traits that feed this ability: He''s "relentlessly focused on pleasing customers," "uncommonly patient," and "fascinated by novel business models." It needs a new business model that also allows it maintain its integrity. No Hierarchy, No Management, No Nothing. So does it work?

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Harvard Business Review

MAY 30, 2014

Wells Fargo has become the most valuable bank in the world by sticking to its strategy of building a value proposition around selling more products per customer than anyone else. But the capabilities — from merchandising to managing store staff and operating the supply chain — are very different for a small-store format.

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Company Supply Chain Airlines Health Care 8

Harvard Business Review

MARCH 28, 2016

Since its bankruptcy in 2012, Kodak has been a poster child for innovation incompetence: After inventing the world’s first digital camera in 1975, the conventional story goes, myopic managers allowed a bloated company to let inertia drive it off a cliff. Consider what side businesses might be moved to center stage. Diversify.

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Company How To Technology Strategy 8