Remove Business Objectives Remove Leadership Remove Technology Remove Video
article thumbnail

Mastering the Metrics: A Complete Guide to Evaluating Training Effectiveness

Experience to Lead

When it comes to running a successful business, there are no shortcuts. From management courses to leadership seminars, there is no shortage of opportunities to further your learning, gain new skills or master the ones you already have. That’s a valid question and the answer is simple.

Metrics 52
article thumbnail

Listen to Your Employees, Not Just Your Customers

Harvard Business Review

When the big video streaming service surveyed customers who renewed subscriptions, it discovered, paradoxically, that some customers stayed with Hulu even when they didn’t necessarily have a positive perception of the brand overall. Emma Seppala and Kim Cameron. Which needle do you want to move?

Survey 8
article thumbnail

What to Do When Your Future Strategy Clashes with Your Present

Harvard Business Review

CEO Kenneth Samet, along with Wagner and the six other executives on the leadership team, set a long-term goal of building a major growth business from these new areas. Connecting Three Different Business Portfolios. Those three business portfolios are: The future state portfolio. billion in 2010 to $4.9