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First Look: Leadership Books for March 2020

Leading Blog

Here's a look at some of the best leadership books to be released in March 2020. Marketers want to change their customers’ minds and leaders want to change organizations. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. Friedman and Alyssa F.

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Putting your Employees First in the Hybrid World

Decker Communication

While I loved all my roles, one in particular really helped me grow as a leader — managing a call center in financial services. The energy in a call center is incredible. Nothing could beat the excitement of the market close, especially on a big day where the market was either way up or way down.

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Putting your Employees First in the Hybrid World

Decker Communication

While I loved all my roles, one in particular really helped me grow as a leader — managing a call center in financial services. The energy in a call center is incredible. Nothing could beat the excitement of the market close, especially on a big day where the market was either way up or way down.

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Why Great Leadership Can Always Use More Cowbell

Terry Starbucker

Note: This is the 3rd installment of excerpts from my book manuscript of “More Human: A Journey To The Heart Of Great Leadership” The first installment is here , and the second here. . It is a key step towards building the culture of accountability that is the heart of More Human leadership. ” – Robert Orben.

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Top 10 US Cities to Capture Small Business Recovery Act Dollars.

Women on Business

Ranking third in Popular Science ‘s list of ‘America’s Greenest Cities,’ Boston is putting its recovery money toward clean-energy initiatives. Partner with local R&D brainpower to start your own clean-energy venture. To get started, market your services online with a SEO friendly Website design.

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The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy

Strategy Driven

Used out of context, words become excuses, gibberish, rationales and basically wastes of energy. The ‘brand’ is a marketing term. ‘Customer care’ means that customer service is palmed off on some call center. Words count. Put together, they reflect corporate culture. About the Author.

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Five Steps to Resource Optimization: Any process can be improved.

Strategy Driven

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Becca has also acted as the product marketing manager for a wide array of technology solutions.