Frank Sonnenberg Online
OCTOBER 3, 2023
They just assumed the information was objective, accurate, and truthful — and never gave it a second thought. It’s important to analyze information for accuracy, honesty , objectivity, timeliness, and thoroughness. Take the time to read the comments to determine whether the review is objective, accurate, and truthful.
Harvard Business Review
JUNE 9, 2017
Legitimate concerns over conflict of interest that have resulted in overly extreme preventative policies are a central cause. It is time for all parties to revisit those policies and replace them with rules that recognize both true conflicts and true confluences of interest. Insight Center.
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Frank Sonnenberg Online
MAY 18, 2021
Be objective. Present both sides of an issue to prove that you’re objective. If you have a personal bias or a conflict of interest, make it known. Communicate the rationale so that your intent is known. Confirm whether your message is understood. Put things in writing to avoid misunderstandings.
Strategy Driven
MARCH 11, 2011
Many of those investigating Enron had received campaign contributions from the company, yet kept maximum objectivity. There was a conflict of interest in alliance with Enron…not objective enough. Too many bought into the hype and lost objectivity. Several committees competed with each other for the spotlight.
Harvard Business Review
DECEMBER 29, 2016
We were surprised that 30 leaders in the study recalled a total of 87 “major” ethical dilemmas from their career histories. Some of these activities included inherent conflicts of interest; others simply caused leaders to have to act counter to their values (loyalty, for example).
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