N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 304

Blog CRM Management Brand 304

Strategy Driven

MARCH 9, 2023

You’ll be able to apply relevant technology in your professional life. Maybe you can recommend a CRM system or an AI-driven analytics platform. What’s more, you may even develop a specialty in an area such as digital marketing or finance. You may even become the go-to person for tech solutions at work. Who knows?

Class 121

Class Case Study CRM Education 121

N2Growth Blog

APRIL 2, 2010

With each major advancement in technology, communications, or business practice we find ourselves yet again at this all too familiar precipice. Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside. What’s needed is less smoke and mirrors and more common sense.

Media 382

Media Blog Tools Influence 382

Harvard Business Review

DECEMBER 29, 2014

Perhaps the biggest challenge for sales ops leaders is delivering a huge diversity of work, while operating in a constantly changing business and technology environment. •Manage sales force automation and CRM systems and processes. •Evaluate sales force strategies, plans, goals, and objectives.

Offshoring 9

Offshoring Outsourcing Analysis Incentives 9