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How To Grow Your Business In A Competitive Industry

Strategy Driven

Even if you are the most successful brand in your industry, you can be sure that the competition will be looking for innovative ways to grow and knock you off of your perch. How to guides. It is important to share this content on social media and to use this platform to directly engage and communicate with your target customer.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Great companies provide comprehensive guidance and training, but they don’t excessively script or regiment employees in how to carry out their interactions with customers.

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When to Restructure | N2Growth Blog

N2Growth Blog

If change and innovation weren’t key contributors to sustainable success, and the enterprise could just run on auto-pilot, you could replace the CEO with a General Manager. That is the question that many a business is forced to ask at some point during their life cycle. The fact is that business is not a static endeavor.

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Engagement and Motivating Employees

CoachStation

We’ve also learned that one in two employees have left a job to get away from a manager and improve their overall life at some point in their career. Additionally, teams with thriving workers also see higher customer loyalty. At CoachStation, we believe this figure to be much higher, in fact, more like 2 in 3 employees.

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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

Fear based motivations don’t instill loyalty, create trust, build morale, inspire creativity, attract talent, or drive innovation. when things get tough, or other opportunities present themselves, your employees will cut-and-run at the first option that comes their way because you have failed to earn their loyalty.

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Replacing the cold call with: ANYTHING!

Strategy Driven

I am a living example of what writing can do to change a career. CEOs want to create great reputations, keep customers loyal, keep employees loyal, have no problems, maintain safety, and make a profit. Relate Articles: How to Genuinely Enjoy Cold Calling. Leadership Inspirations – A Call for Innovation.

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How Our Hotel Used Data to Make Our Laundry Service Glamorous

Harvard Business Review

For performance data to have meaning, it must be paired with insight about what customers really want. To figure out how to act on the laundry issue cropping up in our data, we had to start by better understanding what our guests really wanted from us (beyond clean, undamaged clothes being returned on time).

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