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Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

Harvard Business School professor, James Heskett, poses a vital question in “Should Managers Bother Listening to Predictions?” A major focus of my writing and leadership/culture development career has been dealing with change. Functional Accountability to Horizontal Teamwork. That’s just for kids” and “the book is dead”).

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