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The Glass Ceiling Shattered

Women on Business

Each woman charted her own path to the top; they traveled through a variety of industries: energy, life insurance, technology, retail, and food service. Achievement is and always will be a team effort. Elaine launched her career as a teacher and expanded to become an award winning entrepreneur and trainer. How did they do it?

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Know Your History, Purpose and Direction

CoachStation

I have been a leader throughout my whole career which started in late teens when I was fortunate enough to be provided with an opportunity to participate in a two-year supervisor traineeship with a large retailer in Adelaide. Any member of my team and frankly, my friends, share these values. How did they become involved?

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Building a Coaching Culture in Your Small Business

Thin Difference

By building a high-performing team , your business will be far more likely to weather industry storms and succeed long-term. They can also translate that vision to their team and show them how they can contribute. This is a great option for new employees or a team or department with shared goals. Who Should Coach?

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Forbes – #1 Leader in Retail. Bill began his career with Hyatt Hotels Corporation. Rod MacKenzie – Executive Vice President, Chief Development Officer for Pfizer, member of Pfizer’s Executive Leadership Team. Formerly a leader in the automotive, retail, restaurant, media innovation and consulting industries.

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How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business Review

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

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5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business Review

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. At L’Oréal, CEO Jean-Paul Agon signaled the company’s digital transformation when he recruited Lubomira Rochet to be the chief digital officer and a member of the executive team.

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How Our Hotel Used Data to Make Our Laundry Service Glamorous

Harvard Business Review

Our innovation team, at 45 Park Lane, in London, started by compiling data about our guests’ clothing behaviors and our hotel laundry processes, getting housekeeping and bell staff involved, as well as searching social media for customer posts. A cotton polo shirt retails for about $29.95 Figuring Out What Our Customers Wanted.

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