Strategy Driven

MARCH 18, 2011

The goal is balance: A coherent company strikes a balance where the right product and service portfolio naturally thrives within a capabilities system consciously chosen and implemented to support a deliberate strategy or way to play. We believe coherence confers a substantial premium, and we’ve measured it.

Resources 51

Resources Industry System Strategy 51

Harvard Business Review

JUNE 7, 2012

Buyers increasingly expect to check with their peers before they'll purchase from a company — using social media, peer communities, old fashioned live events and conferences, personal and professional networks, and other connective tools. This means they want to talk to your customers. Social media understands this and facilitates it.

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

JUNE 7, 2012

Buyers increasingly expect to check with their peers before they'll purchase from a company — using social media, peer communities, old fashioned live events and conferences, personal and professional networks, and other connective tools. This means they want to talk to your customers. Social media understands this and facilitates it.

Reference 13

Reference Tips Media Case Study 13

N2Growth Blog

JANUARY 9, 2011

Your goal is to weed out the superfluous and to make your words count. While you can accomplish this by being disingenuous, that is not the goal. When you truly focus more on what you leave behind than what you take away you will have accomplished the goal.

Tips 417

Tips Blog Learning-by-Doing Open-book 417

Harvard Business Review

JULY 22, 2015

People are also being asked by their bosses or HR to attend conferences, read case studies, watch videos, and try their hand at simulations, all with the goal of picking up new ideas and techniques. Tie goals to concrete results. better goal would be something like “Sell $100,000 worth of the new product.”

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

DECEMBER 9, 2010

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. This business works only if the Calidad de Vida brand stands for quality, innovative care — across the board. Gloria Londoño scanned the tables at the Opera restaurant.

Case Study 14

Case Study Franchising Health Care Follow-up 14

Harvard Business Review

NOVEMBER 3, 2011

Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking document, and then start in with the same, tired conversation. The performance review doesn't start with a sit-down in the spare conference room. Your goal is go over the data, and make a judgment call. It's a goal.".

Performance Review 14

Performance Review Review Case Study Construction 14

Harvard Business Review

DECEMBER 22, 2016

The agency, which provides health care to approximately 9 million veterans at over 1,700 locations, had set a top-down goal to increase the percentage of veterans who were seen within 14 days of requesting an appointment. The crisis that emerged in the Phoenix VA was triggered by the pursuit of a 14-day wait time goal for all appointments.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

NOVEMBER 12, 2012

Nowhere was this calculation (and its impact) more evident than in the recent US presidential campaign, where one party saw women as a key strategic lever to their goal, the other a non-essential side issue. Branding everything as "women's" (conferences, networks or programs) confirms in men's minds that this is not their issue.

Diversity 8

Diversity Balanced Scorecard P&L Committee 8