Chartered Management Institute

AUGUST 21, 2023

Management Transformed Managing in a Marathon Crisis Management Transformed: Managing in a Marathon Crisis is a CMI research project exploring the extraordinary challenges and new ways of working that emerged in 2020. In August 2020, CMI polled nearly 2,300 senior leaders, managers and employees.

Management 52

Management Crisis Crisis Management Case Study 52

Harvard Business Review

NOVEMBER 11, 2015

The past few days had been a whirlwind, and she was still trying to make sense of how her work life had transitioned so abruptly from celebration to crisis. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Pros and Cons. .

Supply Chain 8

Supply Chain Case Study Merchandising Hotels 8

Strategy Driven

FEBRUARY 6, 2015

Websites that sell products are digital platforms, not the arbitrators of quality in the business world. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. Productivity translates to profitability in an advantageous climate in which to function.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

NOVEMBER 26, 2013

When your business is facing declining sales, a potential buy-out, or even certain closure, how do you manage people who are likely panicking about their future? Can you keep your team’s motivation and productivity up? Edmondson suggests you ask, “What kinds of products and services would customers welcome that we don’t offer?”

Management 14

Management Edmondson Crisis Uncertainty 14

Strategy Driven

OCTOBER 18, 2013

Effective Crisis Handling, Case Studies. There is an art to Crisis Preparedness. The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. Product Recall, Tylenol. This is regarded as a premiere textbook case of quality crisis management.

Crisis 72

Crisis Crisis Management Budgeting Risk Management 72

Harvard Business Review

DECEMBER 29, 2011

GoDaddy now serves as a case study in failed revolt prevention , and the long-run impact of GoDaddy's inability to placate its customers is yet unknown. And if your product has close substitutes, your customers can abandon you at low cost. How can you avoid a customer revolt?

Case Study 15

Case Study Media Cost Blog 15

N2Growth Blog

JANUARY 9, 2011

Spending time paving the way for a productive conversation is far better than coming off as the proverbial bull in a china shop. " If you, or anyone else is interest in reading about those they can download my report filled with specific client case studies at [link].

Tips 398

Tips Blog Learning-by-Doing Open-book 398