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Case Study: When Tragedy Strikes Your Supply Chain

Harvard Business Review

The past few days had been a whirlwind, and she was still trying to make sense of how her work life had transitioned so abruptly from celebration to crisis. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Pros and Cons. .

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Websites that sell products are digital platforms, not the arbitrators of quality in the business world. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. It is not enough for management to endorse quality programs; they must actively participate.

Quality 50
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Managing People on a Sinking Ship

Harvard Business Review

When your business is facing declining sales, a potential buy-out, or even certain closure, how do you manage people who are likely panicking about their future? Can you keep your team’s motivation and productivity up? Edmondson suggests you ask, “What kinds of products and services would customers welcome that we don’t offer?”

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The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 3 of 4

Strategy Driven

Effective Crisis Handling, Case Studies. There is an art to Crisis Preparedness. The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. Product Recall, Tylenol. This is regarded as a premiere textbook case of quality crisis management.

Crisis 71
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10 Communication Tips for Leaders

N2Growth Blog

Spending time paving the way for a productive conversation is far better than coming off as the proverbial bull in a china shop. " If you, or anyone else is interest in reading about those they can download my report filled with specific client case studies at [link].

Tips 417
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Social Media Influence | N2Growth Blog

N2Growth Blog

Validating proof of concept around social media ROI is a discussion that may have had a bit of relevance 24 months ago, but unless you’ve been stranded on a desert island for the last couple of years you know that numerous case studies abound which validate social media beyond any reasonable doubt. Social Media Influence [.]

Media 407
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Attitude Reflects Leadership

N2Growth Blog

No One Should Have To Work Under The Adverse Conditions Of A Poor Manager Or Supervisor! The beautiful thing about your story is it makes for a wonderful case study. link] Mike Myatt Hi James: Thank you for the transparency of you comment. Congratulations to you Sir.