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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

A Case Study Madison, Wisconsin (1981-1993). The first step in achieving the vision of a decentralized, citizen-focused police service. Field operations are decentralized into four areas of the city – central, south, east, north and west. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M.