Strategy Driven

NOVEMBER 10, 2010

Inside you’ll find scenarios, case studies, tips, templates, and checklists that will help you capture and retain your company’s intellectual capital as Baby Boomers leave the workplace. How do your organization’s strategic and operational goals inform what work roles will be needed in the future?

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Harvard Business Review

JUNE 19, 2015

Yet, more than 50 years after Peter Drucker devised the term knowledge worker, it is quite disappointing to peer inside the operations of any large organization and see how little of their time knowledge workers actually spend on higher-order thinking tasks. The Future of Operations. RPA does not disturb underlying computer systems.

Case Study 8

Case Study Software Process Operations 8

Harvard Business Review

MARCH 28, 2018

Healthcare is a high stress environment, where, understandably, information security training is often not the top priority. Without adequate security awareness and training, people will recklessly open email messages from strangers, click on suspicious links, and take other needless risks. What behaviors are we hoping for?

Health Care 10

Health Care Forrester Policies Tactics 10

Harvard Business Review

AUGUST 13, 2012

At the start of the Atlanta 1996 Olympics, it was a catalog of minor operational and logistical problems that led journalists to start reporting on "the glitch Games." Risk mitigation is now integrated into decision-making and operations, and no longer treated as just an input into the calculation of insurance premiums.

Risk Management 15

Risk Management Management Committee Insurance 15

Harvard Business Review

SEPTEMBER 23, 2015

These measures represent the level of adherence to evidence-based standards of care achieved by the hospitals, as documented on patients’ medical records. The importance of improving their process-of-care measures is nothing new for hospitals.

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

DECEMBER 9, 2010

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. He pulled a document from his briefcase and handed it to her. She found a bench and pulled the document out of her purse. My lawyers have drafted a contract."

Case Study 13

Case Study Franchising Health Care Follow-up 13

Strategy Driven

FEBRUARY 3, 2012

This holds for corporate operating units and departments. You must always educate corporate opinion makers on how you function… and the skill with which you operate. Operating units and departments must schedule and follow a program to market their worth to their companies. Visioning document. Case studies.

Positioning 50

Positioning Company Strategic Planning Guidelines 50

Miles Anthony Smith

NOVEMBER 1, 2018

Look to those who aren’t just saying they are experts but can demonstrate some successful examples or case studies from their expertise.​ Janitorial and Cleaning Services Operating a business from your home and staying on top of cleaning can be tough.

Tips 95

Tips Franchising Cost Travel 95

Harvard Business Review

MAY 25, 2016

However, looking at the surveys and consulting reports, it is unclear what the precise use cases are that will drive this positive ROI from big data. Our goal in this article is to offer specific, real-world case studies to show how big data has provided value for companies that have worked with Microsoft’s analytics teams.

Supply Chain 14

Supply Chain Price Airlines Advertising 14

Harvard Business Review

DECEMBER 22, 2016

A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next. ” In this case, McDonald set out to transform the design of VA to help the organization better achieve its mission for veterans. The stakes, in other words, were high.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

JANUARY 23, 2018

” Nobody wants to produce boring presentations that waste everybody’s time, but they do; nobody wants to train machine learning algorithms that produce misleading predictions, but they will. Crudely put, where active machine learning has people training machines, passive machine learning has machines training people.

Software 8

Software Learning-by-Doing Technology Compliance 8

Harvard Business Review

SEPTEMBER 19, 2016

In one well-documented experiment, described in Sheryl Sandberg’s book Lean In , Harvard MBA students evaluated the same case study of a successful entrepreneur. First, we need to be aware of these biases and how they operate. Second, we can try to train our brain to make counter-stereotypical associations.

Entrepreneur 8

Entrepreneur Conflict of Interest Stress Learning-by-Doing 8