Case Study Energy Human Resources Performance Review 
Harvard Business Review
DECEMBER 11, 2013
The good news is that Big Data is making a difference in places and ways you might not expect, particularly in human resources. A 130-year-old energy conglomerate, Black Hills doubled its workforce to about 2,000 employees after an acquisition. Human resources' Why do certain leaders succeed and others fail?
Harvard Business Review
JANUARY 9, 2015
Difficult conversations — whether you’re telling a client the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of management. Case Study #1: Be clear, direct, and unemotional. “You need to have the right energy going into something like this.
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