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How to Handle Difficult Conversations at Work

Harvard Business Review

After all, tough conversations “are not black swans,” says Jean-Francois Manzoni, professor of human resources and organizational development at INSEAD. ” Proposing options “helps the other person see a way out, and it also signals respect.” Case Study #1: Be clear, direct, and unemotional.

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The Big Picture of Business: Been There, Done That

Strategy Driven

Human resources management. Ask a true business strategist to help you to determine which consultants are needed, draft the requests for proposals, evaluate credentials and recommend contracting options. Entrepreneurial, small business management. Academic, research. Understand what your company really needs and why.

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What to Do If You Already Hate Your New Job

Harvard Business Review

Case study #1: Proactively build your skills. She also sought the advice of friends working in human resource positions about how to tackle questions about her short duration at the company. Today, she’s the office manager for a personal finance firm, managing budgets, expenses, and operations. not her real name.