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Are You Really Connecting With Your Customers?

Eric Jacobson

Rogers , "to thrive in our digital age, businesses need to reimagine our customers: not as a mass of isolated individual actors but as networks --with each customer as a node linking and dynamically interacting with each other and with us." Collaborate on collective projects and goals through open platforms.

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HPU: A Case Study in the Extraordinary

Mark Sanborn

The short answer is intentional leadership. He made it a goal to provide life preparation for students to take their place in society after graduation. As Roger Clodfelter, Senior V.P. When Qubein took the leadership role, the university ’ s culture wasn ’ t defined. There was no sense of a larger purpose or united goal.

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How to Give Your Team Feedback

Harvard Business Review

Your job as manager is to ensure that team members are “providing regular constructive feedback,” says Roger Schwarz, an organizational psychologist and the author of Smart Leaders, Smarter Teams. There needs to be an expectation within the team this is a shared leadership responsibility,” he says. Set expectations early.

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How Companies, Governments, and Nonprofits Can Create Social Change Together

Harvard Business Review

.” When we talk with corporate executives around the country, they almost always ask the same question: Can managers and CEOs really accomplish their business goals while also advancing society’s goals? These leaders and their teams comprise a range of varied strengths but are aligned toward shared goals.

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How to Manage People Who Are Smarter than You

Harvard Business Review

“When you’re a technical expert, you know your value to the organization,” says Wanda Wallace, President and CEO of Leadership Forum and author of Reaching the Top. ” Remember, Hill adds, your goal is to “figure out how you’re going to work together and support your employee.”

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The Big Picture of Business: Fine Wine, Aged Cheese and Valuable Antiques. Professionals Who Go the Distance.

Strategy Driven

There are three key ingredients in developing deep leadership roots. To still another, it may be a Roy Rogers wristwatch, one of Elvis Presley’s scarves or a Partridge Family lunchbox. Work with Colleagues: People Skills, Executive-Leadership Abilities, Collaborative Team Experience, References. Aged Cheese.