Deming Institute

JANUARY 15, 2018

by Will Rogers, or somebody else. The larger organization often doesn’t directly oppose innovations in processes that are in place; but by reinstating old management practices the organization undermines the system that allowed those processes to be successful. Whoever said it, it is certainly true.

Deming 53

Deming Company Management Conference 53

Harvard Business Review

OCTOBER 3, 2013

It shouldn’t happen, but it does: You realize much too late that your innovation project is in deep trouble. In a recent analysis of a massive, expensive innovation failure, Kim van Oorschot of BI Norwegian Business School, Henk Akkermans of the University of Tilburg in the Netherlands, and Kishore Sengupta and Luk N. What went wrong?

Stage-Gate 8

Stage-Gate Innovation Execution Management 8

Harvard Business Review

FEBRUARY 3, 2015

After all, it’s been 10 years since Don Peppers and Martha Rogers, in their seminal book, Return on Customer , declared the customer experience the single most important factor for business success. An electronics website might want to create a “place” for customers to discover and be delighted by innovations.

Brand 8

Brand Reis Objective Merchandising 8

Harvard Business Review

JUNE 5, 2015

The witches are the rapid innovation in robotics and computing, slated to replace humans in performing increasingly sophisticated – i.e. “white collar” – tasks and so displace jobs across the employment spectrum. In the 21 st century, creating meaning and innovating will be democratized through technology.

Drucker 8

Drucker Technology Efficiency Rogers 8