Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Yet with each wave, the criticality of IT to basic operations and delivery of service to customers continues to escalate.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

DECEMBER 13, 2017

” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” The CEO wants one thing, the engineering team another, and customers have their own opinions about feature priorities. Self-management: Being a PM can be incredibly stressful.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

SEPTEMBER 17, 2014

This should go without saying, but it’s vitally important to develop relationships with the CEO, business unit leaders, and other key executives to understand the company’s strategy, so that the innovation approach and projects you pursue align with overall corporate goals. Innovation Leadership transitions'

Innovation 8

Innovation Planning Short-term Long-term 8

Harvard Business Review

JULY 24, 2018

How companies are using artificial intelligence in their business operations. Because operational managers are closer to the action, they have better insights into specific business challenges and customer pain points that can be addressed by new technologies. Insight Center. Adopting AI. Sponsored by SAS.

Technology 9

Technology Talent Management Process Management 9

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. Using these principles Intuit began driving design thinking deep into its culture and operations. Insight Center. Sponsored by GE Corporate.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. IT Doesn''t Matter (to CEOs). The New CTO: Chief Transformation Officer. It requires that IT staff — and our customers — are continuously learning.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

AUGUST 14, 2012

political system, the business world has no rules requiring that every leader have a backup, or that every corporate chief executive has a chief operating officer. In fact, some CEOs don't want a strong number two, perhaps finding it threatening that they could be surpassed. Unlike the U.S. Differentiation: What skills are you missing?

COO 15

COO Wireless Ryan Chief Operating Officer 15