CEO Hammer Marketing Operations 
Deming Institute
OCTOBER 29, 2018
A product or service possesses quality if it helps someone and enjoys a sustainable market.”. ” Returning to the concept of snap-fit, this is a reference to something I first read about in an account of the remarkable turnaround of Xerox between 1982 and 1990, one shared by CEO David Kearns in his 1992 book, Prophets in the Dark.
Harvard Business Review
AUGUST 2, 2016
In a group photograph, 30 CEOs with a combined market capitalization of $2.5 Conspicuously absent from the photo was Uber’s CEO , Travis Kalanick. On Monday Uber said that it is selling its operation in China to a rival Chinese ride-sharing company whose CEO was in that foreshadowing photo. Much of the U.S.
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Harvard Business Review
APRIL 6, 2018
It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” At the start of my public seminars on strategic planning I ask attendees, who rank from board members and CEOs to middle management, to write down an example of a strategy on a sheet of paper.
Strategy Driven
APRIL 22, 2011
A young, inexperienced, but talented associate had what he thought was a plan for a powerful new marketing initiative. So he asked the CMO to broker a meeting with the CEO to make a presentation on the subject. During the presentation the CEO was polite, if noncommittal. The CMO agreed, and the meeting took place.
Harvard Business Review
JANUARY 11, 2017
The companies that are most vocal about environmental and social issues tend to be big, mass-market brands — well-known retailers , consumer products giants , and tech firms that are telling a new story to consumers who increasingly care about sustainability. As a result, Belvedere’s greenhouse gas emissions have dropped by 40%.
Harvard Business Review
DECEMBER 4, 2017
Harvard Business Review interviewed the CEOs and other business leaders who signed up to the Future Economy Project, our initiative spotlighting businesses’ sustainability agendas. For example, installing a rapidly deployable flood barrier around your campus can help keep your buildings operational during megastorms.
Harvard Business Review
AUGUST 28, 2017
And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Don’t believe the hype: Not every business is using AI… yet.
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