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The Sales Role Multinationals Need in Emerging Markets

Harvard Business Review

If you could hire only one more person for your organization this year, where would you make that hire? When we surveyed over 160 global executives, we found that companies who hired a dedicated channel manager to manage their third-party distribution relationships within the last five years reported a 11.1%

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The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

Talent can move into and out of an organization, through a growing array of options such as freelance platforms , crowdsourcing efforts, and temporary, contract, or part-time work. Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization.

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

In addition, we believe that your starting point for strategy development is what you are already great at, rather than studying the industry and market for opportunities. Is it more important to consider capabilities when you develop a strategy now than it was, say, five years ago? SD : Why now? What do most companies do instead?

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

Thanks to the proliferation of smartphones, brand and online-shopping websites, social media, and vehicle connectivity, businesses have a unique opportunity to use technology to revolutionize the customer experience and to incorporate the voice of the customer into product development. But where and how do you start? Integration is hard.

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How Multinationals Should Be Planning for Brexit

Harvard Business Review

Internally, several parts of an organization may have to sign off on making such changes; externally, the process of finding new suppliers and contracting can be time-consuming. The sooner firms have a Brexit plan, the faster they can focus on managing these competitive dynamics. Relying on historical data is risky too.