Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization. What made the difference?

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

JULY 23, 2013

It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. The explosive growth of information is accelerating. But it should be the CIO''s job.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

MAY 16, 2016

A sense of urgency can help leaders reach goals. We redesigned the national subsidy system and put the country on a better economic path. On our watch an SMS-based registration system for national elections was also created. We couldn’t work on issues that weren’t of the most pressing importance. So did we succeed?

Politics 9

Politics Chief Information Officer Tourism Environment 9

Harvard Business Review

MARCH 18, 2014

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” Finally, C-level executives must be adept in receiving and synthesizing information.

Skills 9

Skills Consultative Ethics Chief Information Officer 9

Harvard Business Review

JULY 21, 2014

That could mean illustrating the effects of a proposed customer management system with testimonials from actual customers, or describing how the data-sharing project you want to expand helped keep employees connected during a major outage. Does the firm need a new IT system? But first, he needed the approval of management.

IPO 8

IPO Audience Chief Information Officer Case Study 8

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. CIOs are being tasked with managing internal business systems, cloud-based services, big data innovation, data security, and the 24x7 needs of global customers who access company data on personal devices. focus and vision.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

NOVEMBER 2, 2018

This gave ZF access to top-notch expertise in data analytics and the management of information systems. As the goal of the data lab is to create value by analyzing data, we initially focused on the departments that generate the most data. The hardest part was figuring out how the lab would work.

Company 9

Company Automotive Project Chief Information Officer 9