Marshall Goldsmith

JUNE 15, 2015

Not long after this revelation, I was asked to work with Harry, the chief operating officer of a large consulting firm. He was habitually disrespectful to his direct reports, driving several of them away to work for the competition. I interviewed his colleagues and direct reports, even his wife and teenaged children.

Chief Operating Officer 70

Chief Operating Officer Resistance Video Follow-up 70

Harvard Business Review

DECEMBER 27, 2017

Not only do employees with disabilities comprise a large talent pool, it’s a remarkably innovative one: 75% of them report having an idea that would drive value for their company (versus 66% of employees without disabilities). The numbers are similar across gender, race, and generation. Provide role models.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

NOVEMBER 12, 2014

It may seem odd to use a dystopian world as a model for an office workspace, but that’s just what Citi did. In the center of the spaces are larger conference rooms, smaller meeting rooms, and private spaces for focused work. The periphery of the space includes rows of workstations, each with large double-screened computers.

Chief Operating Officer 10

Chief Operating Officer Open-book Travel Diversity 10

Harvard Business Review

NOVEMBER 12, 2014

It may seem odd to use a dystopian world as a model for an office workspace, but that’s just what Citi did. In the center of the spaces are larger conference rooms, smaller meeting rooms, and private spaces for focused work. The periphery of the space includes rows of workstations, each with large double-screened computers.

Chief Operating Officer 10

Chief Operating Officer Open-book Travel Diversity 10

Coaching Tip

APRIL 23, 2013

“EQ has quickly become a global movement that’s helping companies large and small rebuild trust internally to make its employees happier and more productive, which in turn impacts the overall ROI,” said Joshua Freedman, chief operating officer for Six Seconds and the chairman of NexusEQ, a global conference taking place this summer at Harvard. “We

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Freedman Emotional Intelligence Self-aware Chief Operating Officer 113