Skip Prichard

SEPTEMBER 20, 2020

Who better to quote in this instance than the late, great, Clayton Christensen who famously answered this question in his book The Innovator’s Dilemma. Why do many businesses seem frozen even though the constant changes hitting industries require action?

Innovation 107

Innovation Drucker Supply Chain Influence 107

Harvard Business Review

DECEMBER 7, 2012

Before companies could fully recover, massive flooding in Thailand caused further disruptions in Asian supply chains. Total losses from those two disasters were very likely greater than the savings companies had won, over the preceding years, by squeezing out costs and making their supply chains so efficient.

Efficiency 8

Efficiency Supply Chain Christensen Crisis 8

Harvard Business Review

FEBRUARY 14, 2012

How many companies have figured out how to shift from supply chain management to integrating customer feedback directly into their product design, distribution, and delivery? That was why Christensen's The Innovator's Dilemma became the bible of the boardroom. Because that's the point.

Banking 15

Banking Business Model Supply Chain Mass Marketing 15