Harvard Business Review

MARCH 7, 2012

Several years ago Clayton Christensen (author of The Innovator's Dilemma ) and colleagues at Innosight coined the phrase "jobs-to-be-done" as part of a methodology they use to build new billion dollar businesses. After five to ten of these conversations, step back and look for trends and patterns.

Disruptive Innovation 16

Disruptive Innovation Innovation Christensen Long-term 16

Harvard Business Review

DECEMBER 10, 2010

Jeffrey Dyer, Hal Gregersen, and Clayton Christensen identify five "discovery skills" that make for innovative mindsets: associating, questioning, observing, experimenting, and networking. Being able to execute on an idea - transforming blue-sky notions into tangible offerings — is the other half of the innovation equation.

Innovation 15

Innovation Chief Operating Officer Christensen Objective 15

Harvard Business Review

OCTOBER 19, 2012

The obvious targets were people in the field of innovation — those working in strategy, R&D, business development, and entrepreneurship. My own publisher, HBS Press, published two the very same month as my book — one of them co-authored by heavyweight Clay Christensen. In response, I usually tell the following story.

Succession 17

Succession Diversity Open-book Innovation 17

Harvard Business Review

MARCH 21, 2014

Managers need to understand the role of technological maturity, the value of experience, and how employees’ technical skills develop under different business models. This pattern is more general within the healthcare sector as the trend to precision medicine has grown, aided by new diagnostic and preventive technologies.

Education 8

Education Technology Business Model Maturity 8

Harvard Business Review

MAY 28, 2015

Organizations develop processes through repeated problem solving. The technologies and trends shaping tomorrow’s businesses. One of Christensen’s favorite examples is steel minimills, whose electric arc furnaces used scrap steel as their feedstock. Insight Center. The Future of Operations. Sponsored by GE Corporate.

Technology 8

Technology Depreciation Christensen Short-term 8

N2Growth Blog

JANUARY 13, 2011

The net result of being a late stage trend follower is that you will likely experience little more than yet another in a long line of great adventures that ended in frustration due to the time wasted and the investment squandered. It should be developed as a solution to a problem or to exploit an opportunity.

Blog 384

Blog Innovation Strategic Planning Brand 384

Harvard Business Review

JUNE 12, 2013

In Clay Christensen''s words, customers "hire" products or other solutions because they have a specific job to fulfil, not because they belong to a certain segment. This then allows the development of specific solutions for each segment. For each segment, there may be only three or four jobs to be done that are crucial.

Ramaswamy 8

Ramaswamy Levitt Prahalad Christensen 8

Harvard Business Review

JANUARY 28, 2015

As the dot-com bubble heated up in the early 1990s, a number of thinkers turned their attention to developing frameworks to help executives answer those questions in HBR, and their work forms a solid foundation for navigating the digital transformation that’s still playing out.

Porter 8

Porter Power Competitive Advantage Film 8

Harvard Business Review

MARCH 14, 2017

Clay Christensen's landmark theory -- in under two minutes. IBM, for example, is partnering with startup Loyyal to develop blockchain infrastructure for loyalty and rewards programs. With only one “wallet” for points, consumers would not have to hunt for each program’s options, limitations, and redemption rules.

Loyalty 13

Loyalty Customer Loyalty Travel Hotels 13