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Getting Ahead by Leading Across

Harvard Business Review

When they voiced concerns about the business and organizational impact of her recommendations, she dismissed them as "old school" and resistant to change. In his classic HBR article, " Harnessing the Power of Persuasion " Robert Cialdini outlines a number of variables involved in an individual's ability to influence others.

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How to Give Negative Feedback When Your Organization Is “Nice”

Harvard Business Review

Robert Cialdini’s research on commitment and consistency shows that if we publicly commit to a goal we are more likely to honor it because it becomes part of our identity and we dislike operating in ways that contradict that identity. No matter what you hear, do not resist, explain, defend, or push back. And say thank you.