Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. And 83 percent of CIOs say that they need to align and interact with Marketing. (It Contrast this with 56 percent in 2012.)

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Adopt emerging technologies, while weighed down by the past. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Be strategic and operational. Stay secure and boost innovation.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. In the same way that markets have always outperformed command economies, the transactional efficiencies possibly lost are more than made up for by the ecosystems value effectiveness. The Rise of the CIO.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker. Victorio M.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

Blog 345

Blog Content Media Brand 345

Harvard Business Review

SEPTEMBER 23, 2016

Recent research conducted by IBM among global boardroom and C-suite executives in 28 countries found that better cybersecurity is among their top technology priorities. But with CMOs and CIOs working together, this could just be the beginning. And this customer intimacy can be leveraged to protect your customers.

Marketing 8

Marketing Customer Intimacy CIO Technology 8

Harvard Business Review

MAY 4, 2018

In 2001, a new approach to technology development was created by a daring group of developers. Called Agile, the process put customers at the center of product development, encouraged rapid prototyping, and dramatically increased corporate speed and agility. aleksandarvelasevic/Getty Images. Insight Center.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

NOVEMBER 22, 2017

And that means buying more new technology: IT organizations must adopt new platforms and processes and integrate services in new ways. Read More from DXC Technology: Is Your Company Adapting Fast Enough to Thrive in an Increasingly Digital World? Are IT organizations ready for the challenge?

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

AUGUST 9, 2013

Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. At the same time, the trend also heightens the expectations of CIOs'' internal customers to deliver better solutions at greater speed. While not as old and not yet as mature as cloud systems, it warrants a closer look.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

JULY 31, 2012

But when the change involves a new information technology, it's harder to make incremental updates. Jointly map the work flows before you implement the technology. Together the users and the IT team defined user requirements and managed expectations for both custom development and package configuration.

Technology 13

Technology Software CIO Information Technology 13

Harvard Business Review

SEPTEMBER 9, 2014

Almost any enterprise you can think of, no matter the industry or sector, is trying (or being pressured by competitors) to use new technology to harness the vast new oceans of data being generated by smartphones, sensors, digital cameras, GPS devices, and myriad other sources of information originating from customers and markets.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

JANUARY 23, 2013

The Obama campaign's techniques, tools and technologies deserve detailed and dedicated attention from every organization that takes data-driven decisions seriously. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization. Starving IT of budget takes a heavy toll on innovation.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

AUGUST 14, 2013

These three change accelerators are what lie behind today''s avalanche of business transformation, and they are directly affecting the roles of CIO and CTO. And, just as the CIO''s role needs to change, so too does the CTO''s—from Chief Technology Officer to Chief Transformation Officer. That''s a huge shift.

CTO 8

CTO CIO Chief Technology Officer Chief Information Officer 8

Harvard Business Review

NOVEMBER 27, 2018

Clearly these leaders believe that digitalization offers exciting new, technology-enabled ways for organizations to engage with stakeholders, deliver a superior experience across the life cycle of their business, manage costs, and improve productivity. Digital business also is creating new challenges for information and technology (I&T).

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

APRIL 25, 2013

The Conversation is also a 1974 film by Francis Ford Coppola whose themes include the role of technology in society and being so focused on what you are doing that you forget why you are doing it and become oblivious to what is happening around you. Only a quarter of executives felt their CIO was performing above his or her peers.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

JULY 31, 2013

More than ever, customer experiences are based on a foundation of technology and delivered to a digitally-savvy population. But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. Optimize marketing efforts to achieve influence at scale.

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

JULY 22, 2013

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

AUGUST 26, 2013

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses. New, more agile , software development tools and testing methods are utilized.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

SEPTEMBER 14, 2016

The best ones are permeable membranes that transfer knowledge from the outside in: Steve Jobs recruited the Dean of Yale’s Business School to run Apple University, while Jeff Weiner recruited business coach and thought leader Fred Kofman to lead leadership development for LinkedIn. Note: I advised IBM on the design of this program.).

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 6, 2013

But when we at CEB ask CIOs who in IT is responsible for understanding and responding to these needs, we get an uncomfortable silence. For years, CIOs have sought a "seat at the table" by building strong links with senior business leaders. Developing Employee-Focused Interface Roles. Adapting Product Marketing for IT.

CIO 8

CIO Marketing Project Trends 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

OCTOBER 12, 2011

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Lines of business are now getting their own official technology budgets for non-standard software products.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

DECEMBER 8, 2010

While Software-as-a-Service (SaaS) and Cloud Computing are gaining traction in the enterprise market, many firms still struggle to understand their strategic implications. When should firms consider cloud-based solutions and for which applications? How can managers generate competitive advantage from their cloud investments?

Competitive Advantage 14

Competitive Advantage Development CIO Survey 14

Harvard Business Review

MARCH 9, 2018

These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent. We think there’s something more here than executive over-exuberance or slowing markets.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

JUNE 21, 2017

When Amazon announced last week that it will acquire Whole Foods Market, a grocery chain with over 450 retail stores and deep industry talent, for $13.7 on the news, increasing its market capitalization by $11 billion. Back in 2005, Amazon Prime was conceived, developed, and launched in about two months.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

MAY 15, 2017

Spurred by an aging population, increases in chronic disease, and technological breakthroughs, the electronic medical device market is poised to reach an estimated $398 billion in 2017. In 2014 the International Organization for Standardization developed guidelines for the disclosure of potential vulnerabilities in products.

System 8

System CIO Health Care Guidelines 8

Leading Blog

MARCH 18, 2011

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As Speed is our friend in almost every case. Younger generations will not operate like the current generation of leaders ….If

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. Increase market share? What’s the best way to build effective D&A capabilities?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MAY 8, 2018

What you didn’t know is that during the 2016 season, the NFL made major league-wide improvements to its radio frequency technology, both to prevent interference from media using the same frequency and to prevent tampering. This was a development led by John Cave, VP of football technology at the National Football League.

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

MARCH 24, 2016

Digital technologies enable companies to better engage with their customers and offer superior experiences at affordable costs. Dr. Dieter Haban, CIO of Daimler Trucks North America, offers Daimler Trucks’s Detroit Virtual Technician as a good example. Organizational leadership.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8