Harvard Business Review

MAY 15, 2012

This simple exercise grows out of a powerful question I heard years ago from advertising legend Roy Spence , who says he got it from Jim Collins of Good to Great fame. At Umpqua Bank, Ray Davis and his colleagues have devised a retail experience that appeals to all five human senses.

Company 10

Company Brand Banking Long-term 10

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. In fact, Jim Collins – best selling business book ever, “Good to Great” – on page 30 in that book, he says, “you know we debated calling these great leaders ‘servant leaders’”, he said.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. In fact, Jim Collins – best selling business book ever, “Good to Great” – on page 30 in that book, he says, “you know we debated calling these great leaders ‘servant leaders’”, he said.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

AUGUST 15, 2013

While competitors like Compaq and IBM sold PCs through retailers, distributors, and resellers, Dell sold directly to its customers, offering highly customized PCs at a time when the cost of computers was high enough to still require significant tradeoffs. Dell''s success can be attributed in large part to its "direct model."

Rivkin 15

Rivkin Succession Short-term Case Study 15

Harvard Business Review

MARCH 22, 2011

The innovation research identifies the tyranny of large numbers as a common (and vexing) problem for leaders as companies grow, well documented by Harvard Business School Professor Clayton Christensen in The Innovators Solution , Jim Collins in How the Mighty Fall , and by Scott Anthony on this blog.

Ries 11

Ries Agility Market Segmentation Christensen 11

Women on Business

OCTOBER 28, 2011

This phrase comes from the book Good to Great by Jim Collins. A few years later, I left Target and the scheduling insanity of retail and decided to go into an office environment. I spent 3 months really trying to help her be as effective as the rest of the team. Unfortunately, she still wasn’t getting it.

Leadership 172

Leadership Policies Price Learning-by-Doing 172

Harvard Business Review

NOVEMBER 15, 2016

.” We are seeing this play out right now, for example, in the retail space, where forces are creating tremendous complexity for CEOs. At the same time, there has been a good deal of writing about the usefulness of humility in CEOs.

CEO 8

CEO Retail Class Charan 8

Harvard Business Review

SEPTEMBER 25, 2014

It’s September, and time for that other great tradition: Complaining about how retailers push the holiday season earlier every year. Slate ’s Paul Collins notes that holiday promotions have been starting in early autumn for at least a century. Enough customers and retailers value them to moot the inevitable criticism.

Retail 9

Retail Merchandising Collins Survey 9