article thumbnail

015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. Why can it be hard to engage employees and executives to become fully committed to continuous improvement? Video: How to Use a Stakeholder Analysis to Identify Audience Members. ©iStockphoto.com/AnsonLu.

article thumbnail

It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business Review

Managers need to communicate directly with many stakeholders to build a shared understanding of local needs, issues, and concerns. Too often, these tasks are pushed off to consultants. So, first and foremost, companies need to talk directly to community members.