People Who Think They’re Great Coaches Often Aren’t
Harvard Business Review
JUNE 23, 2016
This phenomenon was described by two Cornell psychologists, David Dunning and Justin Kruger, who observed that for any given skill, incompetent people fail to recognize their own deficiencies and don’t recognize the skill in others. If you get defensive and resist the feedback, you will not be perceived as an effective listener.
9 
Let's personalize your content