Harvard Business Review

JUNE 12, 2012

Kaiser Permanente (KP), one of the largest health care providers in America, has a clear mission: improve health. This health care leader is showing how an authentic, mission-driven connection to global issues can drive change. KP is not a minor player in a health care industry that accounts for 16% of U.S.

Health Care 10

Health Care Operations Supply Chain GDP 10

Harvard Business Review

NOVEMBER 9, 2016

No one wants to toil away at a health care improvement effort only to see that progress disappear as systems and processes revert to the old way of doing things. Leading health care organizations recognize that improving care isn’t enough; having a systematic approach to sustaining improvement is equally important.

Health Care 8

Health Care System Metrics Operations 8

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

NOVEMBER 1, 2017

Transforming Health Care. There were three design goals: engaging participants, making a good initial impression on them, and making it simple for them to participate in the program. Insight Center. Sponsored by Medtronic. How leading providers are delivering value for patients. Design the service for the patient.

Health Care 11

Health Care Participative Wireless Pharmaceuticals 11

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Teams of health care professionals, as found in clinics and hospitals. Corporations working with public sector and non-profit organizations to achieve mutual goals in the communities.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Skip Prichard

JULY 19, 2021

His book, Lessons from the Navy: How to Earn Trust, Lead Teams, and Achieve Organizational Excellence is loaded with advice to help all leaders aspiring to operate at the highest levels. A few months prior, I had been selected to be executive officer, or XO (Chief Operating Officer), of U.S. Naval Hospital Rota, Spain.

Leadership 134

Leadership Crisis Learning-by-Doing Team 134

Harvard Business Review

NOVEMBER 1, 2013

Most ACOs use an organizational structure, the foundation model , which has a serious shortcoming: It limits the extent to which an ACO’s practicing physicians must commit themselves to the goals of performance improvement and cost containment. Most foundation models define one or several medical groups to care for patients.

Organization 8

Organization Chief Executive Officer Health Care Insurance 8

Harvard Business Review

AUGUST 8, 2016

It brought the idea of building a safer health system to the forefront of the public’s mind. Since then, improving health care outcomes has become a central goal in everything from clinical training and research studies to government initiatives and political debate. High Reliability Organizing: The Third Wave.

Innovation 8

Innovation Health Care Operations Compliance 8

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. With that goal, we thought carefully about each of our clinical service lines: Are we the best at this service line? Leading Change in Health Care. Insight Center. Sponsored by Optum.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

MAY 23, 2017

Nearly everyone in health care wants to cut waste and reduce unnecessary costs — until the conversation turns to advanced chronic illness and end-of-life care. Fears about “pulling the plug on granny,” no matter how ill she may be, have slowed progress toward value-based care. The Status Quo.

Health Care 8

Health Care Sharpe Document Cost 8

Harvard Business Review

OCTOBER 14, 2015

He and his wife aren’t just race enthusiasts, they are social entrepreneurs: founders of Riders for Health , an organization that manages transportation systems for the delivery of health care in seven countries across sub-Saharan Africa. Today, on virtually every relevant health indicator, Africa lags.

Entrepreneur 8

Entrepreneur Health Care Transportation System 8

Harvard Business Review

FEBRUARY 22, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. Such challenging goals require leaders to operate in areas where the pathways aren't paved, and the moves aren't already choreographed.

Rogers 15

Rogers Health Care Education Innovation 15

Harvard Business Review

MARCH 29, 2016

What is excellent health care? In medicine we’ve long operated under the mantra “doctor knows best.” So imagine their reaction when University of Utah Health Care (UUHC) started surveying patients and asking them how they define excellence. Better care. Here is what it looks like at UUHC.

Review 8

Review Health Care Quality Cost 8

Harvard Business Review

OCTOBER 26, 2011

From Vague Goals to Concrete Deliverables. Government start-ups are often launched with broad mandates and vague goals like "solve the debt crisis and promote economic recovery," "reform health care," and "improve local schools." A common trap is to try to operate without confronting tough decisions and trade-offs early.

Bureaucracy 11

Bureaucracy Health Care Committee Information Technology 11

Harvard Business Review

JUNE 19, 2017

Low-risk expectant mothers pay a high price for unnecessary prenatal appointments in the form of time away from work and associated lost wages or personal days, child care costs, and so on. The Leading Edge of Health Care. Insight Center. Sponsored by Optum. How the most innovative providers are creating value.

Mayo 8

Mayo Health Care Information Innovation 8

Harvard Business Review

MARCH 21, 2011

It can be productive to think that "they" are out to get you, and there are enemies (or competitors) lurking in every corner, if it motivates higher performance — excellence so strong that it compels loyalty and commitment and reduces complaints. Beating Caterpillar was the goal and " encircle Cat " the theme.

Benchmarking 14

Benchmarking Health Care Loyalty Construction 14

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. Commitment to efficient value creation invariably inspires more thoughtful investment in the quality — not quantity — of staff.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

FEBRUARY 14, 2012

Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. Most organizations operating today started when companies needed more operating capital. Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X.

Banking 15

Banking Business Model Supply Chain Mass Marketing 15

Harvard Business Review

APRIL 1, 2016

All companies that operate internationally face a striking dual challenge in dealing with public policy: Nations across the globe enact an ever-changing, ever-expanding array of detailed legislation and regulation to protect workers, consumers, investors, and the public welfare, and these diverse rules shape what companies can and cannot do.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

MAY 15, 2015

And it has a bearing on poverty and inequality: low-income people are stuck in areas with fewer options to get to jobs, get affordable groceries, or have choices for health care and schools. Users do not care how they (or their goods) go from A to B; they just want to get there quickly, safely, and cost-effectively.

Transportation 8

Transportation Wireless Entrepreneur Health Care 8

Harvard Business Review

JANUARY 23, 2013

In health care, for example, research indicates a decline in quality when non-profit hospitals switched to become profit making, as Eduardo Porter explained this month in the New York Times. I'd suggest three practical questions to ask in sorting through how to achieve important social goals.

Porter 8

Porter Welch Health Care Marketing 8

Harvard Business Review

OCTOBER 6, 2011

At Esquel Group, we have been committed to this philosophy over the last three decades and are trying to promote it beyond our corporate boundary. We have positioned ourselves not just as a productivity-driving force but also as an agent of society by investing in education and health care for our people.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

MARCH 2, 2015

Instead, it would serve as a connector, recruiting local business leaders to commit to helping entrepreneurs. He’d been the one to suggest that Unamano aim to quadruple the revenues of the small businesses it targeted, an audacious goal given the long odds facing any emerging-market start-up. operations. An Acute Need.

Case Study 8

Case Study Incubator Marketing Real Estate 8

Harvard Business Review

FEBRUARY 22, 2012

The seven full time employees form a nucleus, or core group to handle program management, operations, and communications. These experts are highly briefed on the purpose and goals of the SU organization. Some would argue — myself among them — that this number would be larger if portable health care existed.

Participative 15

Participative Decentralization Globalization Cost Center 15

Harvard Business Review

JULY 11, 2013

Consider these cases (with names disguised to protect confidentiality): Bill''s venture capital-backed business concept was to operate a new revenue-producing service for large U.S. In its first year, the venture landed two almost-committed pilot sites and a prospect pipeline for a multi-billion-dollar market.

Innovation 8

Innovation Porter Merchandising Entrepreneur 8

Harvard Business Review

DECEMBER 9, 2010

Aside from stocks, he dabbled in an activist brand of angel investing: holding large stakes and board seats in several start-up health care businesses, all based in Spain. His style was at odds with the Calidad de Vida methodology of care. The end goal is to build awareness and improve health care practices, right?". "Do

Case Study 13

Case Study Franchising Health Care Follow-up 13

Harvard Business Review

APRIL 30, 2018

We started working with the management and staff of the perioperative unit in 2014 to develop a more systematic, long-term approach for improving patient handoffs from the operating room (OR) to the post-anesthesia care unit (PACU). The goal of this stage was to help care providers effectively enact the new protocol.

Long-term 8

Long-term Janis Quality Consensus 8

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system? Insight Center.

System 8

System Skills Health Care Constraint 8

Harvard Business Review

FEBRUARY 24, 2017

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. ” The blueprint included the company’s purpose, vision, values, and strategic goals, and fits on a single page.

CEO 8

CEO Short-term Long-term EPS 8

Harvard Business Review

APRIL 21, 2017

But many studies have estimated that the reduction in health care costs saves the economy, and thus all companies and citizens within that economy, tens of trillions of dollars. And that’s just direct health care benefits. There’s much more to keeping the economy clean.

Supply Chain 9

Supply Chain Health Care Apparel Leadership 9

Harvard Business Review

OCTOBER 31, 2018

A CEO could be forgiven for thinking it’s safest to only weigh in on political issues that affect operational and strategic goals, industry dynamics, or a company’s regulatory and policy landscape. But a company’s exposure to a political issue is also determined by its values.

CEO 9

CEO Politics Policies Survey 9

Harvard Business Review

DECEMBER 13, 2016

health care’s movement away from the traditional fee-for-service system to one that is based on value, paying providers on the basis of the quality of outcomes achieved for the money spent. Consequently, care providers will continue to be under tremendous pressure to change. Innovating for Value in Health Care.

Health Care 8

Health Care Innovation Insurance P&L 8

Harvard Business Review

DECEMBER 20, 2016

Every country committed to action in the form of the Paris Agreement. Climate change, building a clean economy, reducing inequality and raising wages, providing health care to support general wellbeing — all are big unknowns now. A growing number of companies signed the RE100 commitment to go for 100%.

Energy 8

Energy Banking Chemicals Globalization 8