Women on Business

JANUARY 19, 2011

I build brand and customer trust by being loyal to THEM and by NOT expecting them to be loyal to me! How do I build customer loyalty? I earn loyalty by giving it. Decide ) Decide what your customer experiences will look like.

Customer Loyalty 171

Customer Loyalty Loyalty Press Release Discount 171

Women on Business

DECEMBER 8, 2010

Be your customer’s elf…the only company believed to be able to do the job right and on time—the one they can’t do without and wouldn’t think about seeking out an alternative. How would your customers feel if your company let them down? Much of developing the loyalty factor comes from inside your business.

Brand 237

Brand Press Release Discount Loyalty 237

Women on Business

DECEMBER 2, 2010

What is your company most skilled in providing your customers? How often does your company go the extra mile? Do you make it easy for your customer to do business with you? Building Customer Loyalty Building customer loyalty by being loyal to them. Spreading Christmas spirit, that’s what!

Brand 215

Brand Press Release Discount Customer Loyalty 215

Harvard Business Review

MAY 29, 2012

A generation of economists, finance theorists, business school professors, and would-be governance experts has embraced the notion that companies exist only to maximize "shareholder value.". Some want their firms to make informal commitments to build employee and customer loyalty that will pay off in the future.

Short-term 14

Short-term Long-term Objective Customer Loyalty 14