N2Growth Blog

NOVEMBER 15, 2010

There are some organizations, business, and leaders who have an expectation that loyalty is a blind loyalty and that it does not preclude any behavioral example from them.

Loyalty 417

Loyalty Blog Leadership Brand 417

Harvard Business Review

MAY 31, 2017

Corporate investment in artificial intelligence is predicted to triple in 2017 , becoming a $100 billion market by 2025. See More Videos > See More Videos > Machine learning is enabling companies to expand their top-line growth and optimize processes while improving employee engagement and increasing customer satisfaction.

Process 10

Process Company Supply Chain Software 10

Harvard Business Review

OCTOBER 24, 2016

Likewise, in a more focused study of eight large public pension funds, we found that none are using startup companies as a main source for innovation. This disconnect is a major problem for the continuing development of efficient capital markets. How is this state of affairs possible?

Operations 8

Operations Intangible Assets Venture Capitalist Hedge 8

Harvard Business Review

MAY 29, 2012

telling a manager to maximize current profits, market share, future growth profits, and anything else one pleases will leave that manager with no way to make a reasoned decision. The old "efficient markets" idea that stock prices perfectly measure future returns has long been discredited.)

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. TIAA-CREF, the big financial services company, includes customer loyalty score improvement in senior executive compensation. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

FEBRUARY 23, 2018

Do you believe that sustainability is important for your company, but that it’s “someone else’s problem?” Unsurprisingly, carbon emissions by the world’s largest companies are increasing and only one third of the 600 largest companies in the U.S. TOSHINORI TARUI/Getty Images.

Incubator 9

Incubator How To Real Estate Business Model 9

Harvard Business Review

AUGUST 5, 2014

Instead, the last few years have seen a proliferation of C-suite titles that include a component of marketing. Some are chief customer officers, chief experience officers, chief client officers, or chief digital officers. Clear, meaningful insight into the market and the consumer decision journey is job one for today’s CMO.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

APRIL 17, 2013

The common thread is that today''s model of capitalism overemphasizes short-term financial data and neglects information that gets at the true sources of sustainable value creation — things like innovation, brand equity, customer loyalty, and key stakeholder relationships.

Report 8

Report Short-term Press Release Compliance 8

Harvard Business Review

SEPTEMBER 27, 2016

But what does it mean, in terms of daily tasks, to be the company’s top “executer?” But the best CEOs know that strategy is just theory unless it’s actually translated into frontline routines―unless the rest of the company actually is executing the strategy. It’s written right into your title.

CEO 8

CEO Class Chief Executive Officer Strategy 8