N2Growth Blog

JULY 6, 2010

Posted on July 7th, 2010 by admin in Leadership , Operations & Strategy , Rants By Mike Myatt , Chief Strategy Officer, N2growth I have read some interesting articles and blog posts of late on the subject of CEO term limits, and felt this topic worthy of discussion.

CEO 287

CEO Blog Long-term Short-term 287

HR Digest

APRIL 9, 2024

In an exclusive interview with HR Digest, Trent Henry, EY’s Chief Human Resources Officer (CHRO), shares key strategies driving EY’s commitment to diversity, innovation, employee well-being, and leadership development. Through Henry’s insights, HR professionals gain valuable perspectives on navigating HR leadership in a dynamic environment.

Diversity 52

Diversity Career Globalization Learning-by-Doing 52

N2Growth Blog

NOVEMBER 23, 2010

Let me be clear: leadership and diversity should have nothing to do with one another. This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees.

Diversity 292

Diversity Blog Leadership Learning-by-Doing 292

Talent Anarchy 1

AUGUST 15, 2017

Culture is a part of every organization (like finance), and there is increasing agreement that it has a direct and powerful impact on competitiveness, performance, and bottom-line results. Let’s be as disciplined and focused with culture as we have been with finance. It is now time that we take the same approach with workplace culture.

Management 106

Management Finance Bottom-up System 106

N2Growth Blog

NOVEMBER 29, 2010

They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. I have witnessed company bonuses work marvelously well, and I have seen them create great animosity and discord. It is not the bonus that is right or wrong, but the manner in which it is rolled-out.

Blog 318

Blog Metrics Brand CEO 318

Strategy Driven

JULY 13, 2011

Performance measurement typically drives much of the way a large company works. We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. Value: The Four Cornerstones of Corporate Finance by Tim Koller.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

N2Growth Blog

JANUARY 20, 2011

In today’s post I’ll share my thoughts on how to control gossip in the workplace… If what you desire as an executive is to have a healthy, thriving, and productive company, it is essential that you curtail office gossip. In fact, gossip seriously undermines each one of the aforementioned success metrics by propagating inaccurate information.

Blog 419

Blog Reputation Participative Brand 419

N2Growth Blog

APRIL 25, 2010

Ask yourself this question…Who is more loyal; an employee who has been with the company a long time but is an under-performer, or a less tenured employee who always goes the extra mile and consistently exceeds expectations? the company is not leveraging its true talent base.

Loyalty 418

Loyalty Blog Brand Follow-up 418

N2Growth Blog

MARCH 23, 2010

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., but the reality is that most companies absolutely miss the boat in harnessing the true power of CRM which is improving the customer experience.

Blog 272

Blog CRM Management Brand 272

N2Growth Blog

APRIL 14, 2010

What should be jumping off the page here is that based upon the above referenced survey only two percent of the companies surveyed appear to utilize a value based hiring methodology. Moreover, one might conclude that 98% of these companies have the wrong people doing the hiring.

Blog 284

Blog Survey Talent Management Brand 284

N2Growth Blog

JANUARY 11, 2024

Hence, by harmonizing various revenue-focused functions, a CRO plays a pivotal role in amplifying a company’s profitability and long-term commercial success. This calls for an individual with exceptional leadership qualities and cross-functional experience.

Long-term 235

Long-term Due Diligence Quality Leadership Styles 235

RapidStart Leadership

NOVEMBER 14, 2017

As a friend of mine in the finance industry pointed out, successful teamwork under these conditions is all about finding creative ways to shrink the distance between you and the team. Confer with the team (and company policy) and pick two or three platforms and try to keep everyone there. Raise your leadership game.

Team 156

Team Power Bond Conference 156

Strategy Driven

FEBRUARY 4, 2020

Here are the best four ways to invest or reinvest into your company to drive future success. Finding ways to streamline business processes is another good investment to make into your company. It can be a low-cost endeavor if you know how to strategize and plan properly, and there’s no downside to investing in performance metrics.

Succession 67

Succession Asset Management Software Outsourcing 67

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric. Your cannot successfully manage someone's company brand without knowing how to manage your own brand. Thanks Oarabile nobilify Interesting post Mike.

Brand 318

Brand Brand Management Blog Media 318

N2Growth Blog

MAY 5, 2011

It has definitely caused its fair share of angst, frustration, and vigorous debate among executives and professional advisors simply for the reason that it is one of the few metrics that touches virtually every aspect of a business. That said, I rarely let price be the sole determining factor in whether or not I engage with a company.

Price 308

Price Discount Brand Supply Chain 308

N2Growth Blog

OCTOBER 18, 2010

You cannot separate leadership from decisioning, for like it or not, they are inexorably linked. If you incorporate the following metrics into your decisioning framework you will minimize the chances of making a bad decision: Perform a Situation Analysis : What is motivating the need for a decision? They make bad decisions.

Blog 386

Blog Analysis CEO Brand 386

HR Digest

NOVEMBER 9, 2021

Today, Erni is widely considered one of the most influential leaders in human resources and her company, Audible, one of the most diverse employers in the world. It’s not enough to just meet traditional EEO standards, it’s crucial that companies build and sustain workplaces that celebrate all of our differences.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

Today, Ernie is widely considered one of the most influential leaders in human resources and her company, Audible, one of the most diverse employer in the world. It’s not enough to just meet traditional EEO standards, it’s crucial that companies build and sustain workplaces that celebrate all of our differences.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Tanveer Naseer

JANUARY 17, 2012

It’s the reason why some companies have managed to thrive and expand their market base despite the uncertainties present in today’s global economy, because they’re not simply reacting to what’s going on around them. Will it be how much profit their company has made last year or last quarter?

Goal 189

Goal Short-term Long-term Marketing 189

N2Growth Blog

AUGUST 12, 2010

He is one of my favorite leadership bloggers, and hopefully we’ll still be on speaking terms after this post. Team building basics are often overlooked by ineffective leaders or unproductive companies. However great leaders and highly productive organizations always focus on team building as a key priority.

Consensus 325

Consensus Team Building Blog Team 325

N2Growth Blog

DECEMBER 21, 2010

I want to frame my thoughts on the topic of significance by beginning with an excerpt from my book “ Leadership Matters…The CEO Survival Manual “: “By the time you reach the CEO level you should be striving to move beyond success and towards significance. Best Neil Ron Inspiring post! Success is temporal. Significance is eternal.

Blog 386

Blog Succession Influence Brand 386

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. As we’ve seen before, not every company is badly hurt by the COVID-19 pandemic. A Sustainable Reset: Key Stages of Action.

Short-term 59

Short-term Committee Incentives Long-term 59

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. As we’ve seen before, not every company is badly hurt by the COVID-19 pandemic. A Sustainable Reset: Key Stages of Action.

Short-term 52

Short-term Committee Incentives Long-term 52

Strategy Driven

MARCH 21, 2011

Michael Hammer and Lisa Hershman provide the tools for focusing on work that creates real value for customers, including: How to get people to move from ‘worm’s-eye view’ of thier jobs to a ‘bird’s-eye view’ – to understand what the company really does and the role they have in achieving results.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

AUGUST 3, 2018

In a recent HBR article , we claimed that modern digital companies such as Uber, Facebook, and Alphabet play an increasingly important role in the economy, but their financial statements fail to capture company’s main value drivers. Many of these metrics are disclosed in Facebook’s financial statements.

Report 8

Report GAAP Company Proposal 8

Harvard Business Review

JULY 11, 2017

Companies acquire to accelerate their overall strategy and digital transformation, as Publicis Groupe did when it acquired Sapient for $3.7 billion in 2014 to help it make the leap from a traditional advertising company to a digital one. Let’s start with financing the deal. How the best companies get up to speed.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Strategy Driven

APRIL 3, 2014

Write a captivating summary, do not use an objective, to showcase your strategic leadership abilities and implementation successes. Top pharmaceutical, biotech and medical device companies hire healthcare executives who can successfully and consistently create or identify products that will be the next revenue generator for the firm.

Tactics 51

Tactics Execution Pharmaceuticals Human Capital 51

Harvard Business Review

FEBRUARY 16, 2018

companies spend more than $37 billion dollars a year on them. Employees in American companies spend more than one-third of their time in them. At the consumer product company, many of the standing meetings were of groups that had been formed years prior, but as the organization evolved and shifted strategies, were never dissolved.

P&L 13

P&L How To Finance Metrics 13

Harvard Business Review

OCTOBER 25, 2018

We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Co-produced by our three organizations, the survey gauged nearly 28,000 business leaders across industries about the state and trajectory of leadership. Implement leadership planning models. Insight Center.

Skills 13

Skills Survey Technology Strategic Planning 13

Harvard Business Review

DECEMBER 21, 2011

Finance puts the systems in place to track the money coming in. The company holds us accountable for revenues and expects us to develop and maintain the connections to drive sales. With sales slowing, the company struggled to attract and retain new salespeople who couldn't build a book of business to earn a living.

Company 14

Company Market Penetration Long-term Short-term 14

Harvard Business Review

AUGUST 24, 2015

.” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. If Amazon’s culture of metrics truly cares about caring, in other words, it will measure it. A Culture of Metrics 2.0 That may sound bloodless. There’s nothing glib or “tongue-in-cheeky” in this.

Metrics 8

Metrics Management KPI Follow-up 8

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. TIAA-CREF, the big financial services company, includes customer loyalty score improvement in senior executive compensation. Truly reliable feedback and metrics. And if your metrics aren't trustworthy, then your compensation system won't be either.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

OCTOBER 10, 2017

Bernstein studied assembly-line performance at a company he called “Precision.” Every step of the process was measured, and real-time metrics were easily accessible. If you require them to post predictable earnings each quarter, they will reduce their investment in their companies’ adaptive performance.

Organization 13

Organization Tactics Call Center Metrics 13

Harvard Business Review

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 14

Metrics Engineering Efficiency Learning-by-Doing 14

Harvard Business Review

FEBRUARY 6, 2015

An HBR team recently addressed that question by ranking CEOs according to the increases their companies have seen in total shareholder return and market capitalization across their whole tenures. Bezos has done well for the company he founded. Note the caveat that our data reflect perceptions of companies, not individual CEOs.

CEO 8

CEO Reputation Metrics EBITDA 8

Harvard Business Review

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. Identify the right metrics that “move the needle.” Establish a center of gravity for analytics. Make collaborative decisions.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

AUGUST 31, 2018

They also generate $1 trillion as consumers and $361 billion in revenue as entrepreneurs, launching companies at 4x the rate of all woman-owned businesses. Developing a diverse leadership pipeline can benefit companies in all sectors. What made their ascent possible? How did (or didn’t) managers play a role?

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13