The Center For Leadership Studies

OCTOBER 20, 2023

Plenty of research confirms that engagement, productivity and innovation all decline quickly when people don’t step away to enjoy personal pursuits like rest, family and hobbies. For each item, use a RACI chart to identify who will be responsible, accountable, consulted and informed. Do clearly explain expectations.

Team 52

Team RACI Situational Leadership Micromanagement 52

Harvard Business Review

AUGUST 25, 2016

So the companies push hard to provide both. At one Fortune 1000 company, for example, “flame wars” broke out between customer support units, desperate to respond faster to customer complaints, and the technical design group, equally desperate to avoid ad hoc fixes. This tension drives my clients mad. Accountable.

RACI 8

RACI Agility Brand Management Decentralization 8

Harvard Business Review

MARCH 29, 2016

A few years ago, domain registrar and web hosting company GoDaddy was known for its racy ads featuring NASCAR driver Danica Patrick and The Biggest Loser star Jillian Michaels. While they may have gotten attention in the media, they didn’t help the company do one important thing: hire women.

Reputation 8

Reputation Company Cost RACI 8