Harvard Business Review

MAY 10, 2018

Fake merchandise accounted for 12.5% But China also has a huge domestic market for fake goods: many consumers who buy counterfeits do so deliberately, because they want to pay a lower price for goods that look expensive. How to make your company more nimble and responsive. Invest in anti-counterfeit technology.

Brand 8

Brand Supply Chain Merchandising Tactics 8

Harvard Business Review

AUGUST 21, 2014

E-commerce companies, like physical retailers, have wide-ranging cost structures and financial results. Amazon, whose results are similar to those of other e-commerce companies and divisions, has averaged only 1.3% Lower margins can come only from lower prices or higher costs. “Ah,”

Retail 8

Retail Price Forrester Merchandising 8

Harvard Business Review

DECEMBER 4, 2018

Maxx and Marshalls—which compete aggressively on price. Price competition hurts. A recent report by the consultancy BCG documented a general decline in sales among consumer packaged goods (CPG) companies in the United States during 2017, with mid-sized and large companies losing market share and small companies increasing theirs.

Brand 11

Brand Retail Incubator Merchandising 11

Harvard Business Review

MAY 24, 2012

Every large financial services company has instituted risk management, but that hasn't prevented risky behavior in the form of office politics and personality conflict — as the JP Morgan trading debacle has demonstrated. And the pricing models.". "Oh, But optimizing the use of these and other technologies remains a challenge.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

MARCH 28, 2013

Apple acquired a company last week. On March 23rd, 2013, The Wall Street Journal reported that Apple acquired a company called WiFiSLAM for an estimated $20 million (not bad for a two year old company with just a handful of employees that includes some ex-Googlers). It's something to pay attention to. Does that creep you out?

Retail 9

Retail Price Merchandising Technology 9

Harvard Business Review

JULY 21, 2017

As more companies struggle to find their niche with the modern consumer, they’re turning to new technologies to recreate this sensory experience. To embrace this market shift, retailers will need to experiment with a range of technologies and strategies across marketing, supply chain, and merchandising.

Retail 8

Retail Supply Chain Merchandising Brand 8

Harvard Business Review

JUNE 22, 2016

The shrinking demand for big box retail can be seen in the numerous store and company closures across several categories over the last decade. These large-store format companies are losing share to Amazon and other e-commerce sellers and to specialty retailers. Personalization is expected.

Retail 9

Retail Discount Reis Supply Chain 9

Harvard Business Review

NOVEMBER 12, 2015

And doing so will make your company or team the hero. This villain-victim-hero framework can be applied across many industries: In software, the villain might be slow or unreliable programs, the victims are frustrated users, and the hero is new or updated technology that works correctly and efficiently. And that will be your story.

Merchandising 8

Merchandising Health Care Software Price 8

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. In the process, the company became better acquainted with its customers – what they liked to buy and how they liked to shop.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Harvard Business Review

SEPTEMBER 30, 2011

Meanwhile, the company needs cash to keep ahead of its mounting expenses; one journalist compared Groupon's model to a Ponzi scheme because the company is using the float from new deals to pay off merchants from previous deals. Since filing their S-1 ahead of their potential IPO , Groupon scrutiny has been intense.

Incentives 12

Incentives Loyalty Discount IPO 12

Harvard Business Review

MARCH 29, 2013

Companies seeking to create scalable social businesses need a measurement system that monitors their progress in delivering social benefits and economic value. The company also closely monitors the costs associated with the effort to ensure its cost effectiveness and efficiency. But it, too, remains very much a work in progress.

System 8

System Merchandising Retail Class 8

Harvard Business Review

MAY 23, 2012

In fact, the company has about 500 metrics that it tracks every day, the majority of them relating to the customer experience. Many companies pride themselves on moving from quarterly to monthly customer feedback sessions. The company gets daily or hourly feedback from buyers and responds with continual improvements.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

OCTOBER 17, 2013

The company, Prahalad tells the CEO, is simply too complex and diverse. So WalMart’s gargantuan core competencies of buying power, supply chain management and logistical superiority guarantee the “everyday low prices” its customers crave and demand. company like Apple. Because, as Web 2.0

Core Competence 8

Core Competence Prahalad Supply Chain Hamel 8

Harvard Business Review

SEPTEMBER 3, 2015

First, they differentiate themselves by offering low prices and good service at the same time. Second, they are better at adapting to changes in customer demand, technology, and regulation. In our early conversations with some companies, we found that they would not provide such data if we used those data to rank them publicly.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

JUNE 25, 2012

Apple has removed shelving, registers and almost all non-Apple merchandise. Apple stores sell desirable, popular products which are premium priced. This is, as far as I know, a unique relationship for a technology company. There are many more of those colored T-shirts at first glance. One cannot live without the other.

Retail 13

Retail Merchandising Brand Outsourcing 13

Harvard Business Review

FEBRUARY 28, 2011

For example, Lowes ran a Black Friday campaign on Facebook in which it offered a limited number of items at ridiculously low prices for fans only. Games like Farmville and Mafia Wars hosted on Facebook are immensely successful, creating an ideal opportunity for retailers to do something they know well: marry entertainment and merchandising.

Retail 15

Retail Discount Reis Merchandising 15

Harvard Business Review

JUNE 17, 2015

Yet companies don’t seem to be able to see algorithms from the consumer’s point of view. They help companies track customers, cross-sell to them, and promote products. But despite the broad adoption and growth of algorithm marketing, companies should be cautious about it, for four reasons.

Marketing 8

Marketing Banking Merchandising Brand 8

Harvard Business Review

JUNE 23, 2014

Price competition these days is a guaranteed losing strategy, especially with Amazon, whose long cash floats and high inventory turnover allow them to stay profitable even with no margin. Many keep a close eye on the prices being charged by their digital competitors, and work to keep theirs from straying too much higher.

Retail 8

Retail Reis Price Banking 8

Harvard Business Review

MAY 22, 2013

If your company is already well established and has smart management, it is likely that it will become a hybrid in the next ten years, blending its legacy business with a new business model that is rising to threaten it. Merchandise ordered online can now be drop-shipped for same-day pickup at local stores. Take Walmart, for example.

Business Model 8

Business Model Merchandising Course Education 8

Harvard Business Review

SEPTEMBER 5, 2012

Advantage lies in a capacity to predict the future before your rivals can — whether they're companies or criminals. Consider how the New York Police Department is using Big Data to fight crime in Manhattan. It is only Big Data's capacity for dealing with vast quantities of real-time unstructured data that makes this possible.

Real Estate 8

Real Estate Merchandising Retail Chemicals 8

Harvard Business Review

MAY 25, 2012

It is inevitable that prices don't always account for all the costs and benefits for all the people touched by a transaction. Since the bulk of internationally-traded merchandise travels by sea, shipping should be the first port of call. Externalities can come in good forms and bad.

Globalization 12

Globalization Transportation Cooper Travel 12

Harvard Business Review

AUGUST 6, 2014

Editor’s note: When the Chinese e-commerce giant Alibaba goes public, as it will soon, Yahoo will earn many times its significant original stake in the company — a surprising ending to a tale of experimentation and discovery. search engine company Inktomi in 2002. Things hadn’t gone well up until that point.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

MARCH 22, 2017

How technology is transforming transactions. So concentrated is the power in this feeding frenzy that many actors have taken themselves off the menu by launching their own companies within the existing industry model. How Blockchain Works Here are five basic principles underlying the technology. Insight Center.

Creativity 11

Creativity Film Decentralization Reputation 11

Harvard Business Review

SEPTEMBER 4, 2015

We’ve found that CEOs of big pharmaceutical companies, for example, are more likely to have a background as company lawyers, salespeople, or finance managers, than one in medicine or pharmaceutical R&D. The data captured a 20-year period, from 1995 to 2014. However, classifications were mostly clear.

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

Harvard Business Review

JUNE 24, 2014

Yes, digital technology enables a lot of unbundling. I’m on the board of Time Warner, we have just parsed off our third major part — our original company, Time Inc., You do it to get your stock price up. It was incredibly profitable for the big music companies and for a lot of the artists. But new bundles keep appearing.

How To 13

How To Technology Industry Venture Capitalist 13

Strategy Driven

JUNE 22, 2012

Some companies claim that purchasing their product is the ‘be all, end all’ panacea for life’s dilemmas. Any company or organization is like a tree. None of the limbs and twigs on each branch (staff-consultants) provide all nourishment required to breed a healthy tree (company). by Hank Moore.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

JANUARY 29, 2014

Going more granular, as Big Data does, offers even sharper ethno-geographic insight into customer behavior and influence: Single Asian, Hispanic, and African-American women with urban post codes are most likely to complain about product and service quality to the company. But how should sophisticated marketers and merchandisers use them?

Merchandising 11

Merchandising Media Price Cost 11

Harvard Business Review

NOVEMBER 19, 2018

Throughout the global economy, big companies are getting bigger. The people lucky enough to work at these companies are doing relatively well. But the rise of big companies — and the resulting concentration of industries, profits, and wages — goes well beyond tech firms and is about far more than antitrust policy.

Software 8

Software Company Competitive Advantage Henderson 8