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Preparing for a new era of work

First Friday Book Synopsis

Employees are an organization’s lifeblood, but recent research suggests that it could become harder for companies everywhere to find skilled workers — and for unskilled workers to find jobs.

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Stop Selling And Start Leading

Eric Jacobson

For instance, while buyers most want to talk about : What my company is trying to achieve with the purchase The reasons my company needs to make the purchase My company’s overall goals … sellers most want to talk about : Pricing How the product/service works (a product demo) So, if you sell, you need to read this book.

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CEOs Should Activate Their Company's Stakeholders

Harvard Business Review

Large companies have millions of people in the form of suppliers, employees, distributors, customers, customers' customers, and other stakeholders. Individual people populating the company's value chain are emotionally unconnected and unengaged because nobody has set up the process through which they could come together as a community.

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Morning Advantage: How Bosses Do Harm

Harvard Business Review

When participants from a high-performing division of a Fortune 100 company were polled during a Thunderbird webinar, fully 60% said their division was successful despite their leaders. And 35% of respondents in a broader study of all high-performing companies said the same thing. How does that happen? FOREVER ENTREPRENEURIAL?

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LVMH, Hermès, and the Danger of Going 'A Little Bit Public'

Harvard Business Review

Besides, both of these companies are publicly traded, and both are still largely controlled by a small investor group or influential leadership team. Both companies are managed by professionals. The Hermès extended family wishes to continue to control the company. Hermès is led by Patrick Thomas, not a family member.

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A New Framework for Customer Segmentation

Harvard Business Review

Here''s how the "jobs done" segmentation works: Step #1: Identify the contexts in which customers are using the company''s products. In one presentation, we were exuberant about Big Data and Little Data, and in the next, speaking what seemed to be 1960''s voodoo psychographic language.

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Blogging on Business Update from Bob Morris (Week of 1/28/13)

First Friday Book Synopsis

I hope that at least a few of these recent posts will be of interest to you: BOOK/CD REVIEWS Executive Toughness: The Mental-Training Program to Increase Your Leadership Performance Jason Selk The Art of Doing: How Superachievers Do What They Do and How They Do It So Well Camille Sweeney and Josh Gosfield Leadership: [.].

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