Remove Comparison Remove Ethics Remove Globalization Remove Management
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Pfizer’s Straight Talk on Culture

Michael Lee Stallard

We engaged with leaders across the business and sought the candid input of approximately 11,000 colleagues globally. In comparison, the word “employees” makes people sound more like a means to an end in order to achieve business results rather than unique individuals worthy of respect in and of themselves.

Ethics 150
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Having an Old-fashioned Nervous Breakdown Might Be a Good Thing

Michael Lee Stallard

Unrelenting stress and anxiety typically lead people to consume addictive substances or engage in addictive behaviors as a means to cope and manage their moods. Useem also notes that suicides spiked following the global flu pandemic in 1918-1919 in which more than 600,000 individuals died in the U.S. How productive are you in your job?

Fashion 195
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Lessons from the Best Global Brands 2010: Building trust and.

Strategy Driven

Figure 1: The Interbrand Best 100 Global Brands 2010 A look at two brands’ performances from this year’s table offers insight into how brands can navigate today’s marketplace. Ives Sharon Drew Morgen Hank Moore Jamie P. Unlike Santander, Goldman lost sight of its brand promise.

Brand 66
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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Quality is not something that managers assign others to achieve. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth. It is not enough for management to endorse quality programs; they must actively participate.

Quality 50
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What Every Executive Should Learn from Wal-Mart's Mistakes

Harvard Business Review

Bribery Act of 2010 makes the FCPA look meek by comparison and the UN Convention Against Corruption has spurred the European Union, China, and others to establish corporate integrity standards of their own. Wal-Mart's upper management echelon balked despite her recommendation. Think globally and manage your risk.

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Why Your Customer Loyalty Program Isn’t Working

Harvard Business Review

This latest frequent flyer reboot is an example of how the meaning, measure, and management of “customer loyalty” are changing. Shoppers are rewarded for their loyalty to Walmart by having Walmart do comparison shopping for them. Loyalty here is as much about ethics as it is business.

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What Do Millennials Really Want at Work?

Harvard Business Review

Hundreds of firms, speakers, authors and individual experts are vying for a share of the “Millennials are Different” segment of the $150 billion-a-year global HR consulting market. Managing Millennials in Today’s Workforce” promise to help turn generational differences into an asset.

Survey 8