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Managing Risks Means Managing Arguments

Harvard Business Review

You want diverse, even opposing viewpoints. How Competitive Intelligence Rules Encourage Cheating. To navigate such unquantifiable hazards, then, you need to make judgment calls. And that's where argument (or discussion, or conversation, if you prefer) comes in. But in the meantime it's much more art than science.

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Big Data Demands Big Context

Harvard Business Review

Microsoft’s research points to an increasingly diverse device landscape, with each device being used for specific and differentiated uses and behaviors. Use Your Sales Force’s Competitive Intelligence Wisely. But we take a bigger risk when we ignore the context. From Data to Action An HBR Insight Center. Decision making'

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American Competitiveness Demands Immigration Reform

Harvard Business Review

In a global economy, it is increasingly clear that the country with the most educated, diverse pool of qualified talent will win. A strong and growing body of research shows that diversity on teams — especially at the leadership and decision-making levels — drives greater marketplace innovation and profitability.