Harvard Business Review

AUGUST 15, 2011

Though charmingly valuable, Kaizen and suggestion boxes are 20th-century productivity anachronisms. An earlier post suggested that new technologies were fabulous media for augmenting and enhancing individual job performance. Technology was as much an enforcement tool as a process platform. Still true.

Kaizen 13

Kaizen Bottom-up Efficiency Technology 13

Harvard Business Review

AUGUST 5, 2015

In other words, feedback compliance — or assurance — becomes integrated into the networked fabric of day-to-day performance and processes. These technologies and innovations make creating cultures of accountability more practical and transparent.

Kaizen 8

Kaizen Self-aware Construction Compliance 8

Harvard Business Review

MAY 28, 2015

Crassly put, leaders and managers get knowledge and education while training and skills go to those who do the work. A member of Seal Team 3, Webb became the Naval Special Warfare Command Sniper Course Manager in 2003. ” In other words, training divorced from excellence is mere compliance. The SEALS can’t afford it.

Training 8

Training Education Incentives Leadership 8