Harvard Business Review
AUGUST 15, 2011
Though charmingly valuable, Kaizen and suggestion boxes are 20th-century productivity anachronisms. An earlier post suggested that new technologies were fabulous media for augmenting and enhancing individual job performance. Technology was as much an enforcement tool as a process platform. Still true.
Harvard Business Review
AUGUST 5, 2015
In other words, feedback compliance — or assurance — becomes integrated into the networked fabric of day-to-day performance and processes. These technologies and innovations make creating cultures of accountability more practical and transparent.
Harvard Business Review
MAY 28, 2015
The wartime challenge demanded better collaboration, greater situational awareness and more strategic application of cutting edge technology for the war-fighter. ” In other words, training divorced from excellence is mere compliance. A kaizen—continuous improvement—ethos is one thing.
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