Harvard Business Review

OCTOBER 6, 2014

In health care, these tools are changing the way doctors identify people at risk of developing certain diseases; in fashion, they crunch purchasing data to anticipate trends; sales and marketing experts use them to tailor ad campaigns. The definition of a market, customer, partner, or even competitor is now a moving target.

Strategy 9

Strategy Scenario Planning Scientific Management Supply Chain 9

Harvard Business Review

FEBRUARY 10, 2017

What are our markets? On the other hand, necessary work — tasks that you have to do on par with anyone else, or in compliance with regulatory requirements — should be organized for maximum efficiency. Great service sits at the intersection of sales, customer service, and supply chain. Who is our customer?

Competitive Advantage 8

Competitive Advantage Supply Chain Bureaucracy McKinsey 8

Harvard Business Review

MARCH 8, 2013

They were bold and brash and injected fresh new ideas that challenged existing policy and practice in many quarters of the Department of Defense administration (such as finance, human resources, procurement, and supply chain processes). For example, it implemented an Internet service that answers the question "Where's my refund?"

Bureaucracy 8

Bureaucracy Innovation Supply Chain Long-term 8

Harvard Business Review

JANUARY 27, 2017

His group’s data science, procurement, and supply chain teams crafted algorithmic ensembles that, by all measures and simulations, would save hundreds of millions. Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 6, 2011

By competing on products, we respond to the market. By competing on serving customers, we can understand, anticipate, stimulate, and influence market demands. Suppliers play far more than a supplementary role in our supply chain.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

MAY 16, 2017

Investors who have flooded the cybersecurity market in search for the next software “unicorn” have yet to realize that when it comes to a risk as complex as this one, there is no panacea — certainly not one that depends on technology alone.

Training 9

Training Supply Chain Agility Risk Management 9

Strategy Driven

JUNE 16, 2023

Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest. And the good news? Embedding these transformative technologies into operations will be easier than ever.

Supply Chain 105

Supply Chain Loyalty Content Efficiency 105

Harvard Business Review

JULY 12, 2016

” Of course, there are rare cases where you have to do things that the customer doesn’t want to pay for—regulatory compliance, for example. For what seems like all the right reasons, the company is not acting in the external market, but is piling up more internal initiatives. But that is an exception.

Bureaucracy 8

Bureaucracy 360-Degree Feedback How To Energy 8

Harvard Business Review

APRIL 10, 2014

But we also identified notable differences: namely a greater percentage of FOB than non-FOB directors viewed innovation as their top challenge, and FOB directors were also more concerned than their non-FOB counterparts about the rising cost of materials and commodities, levels of debt and supply chain risk.

FOB 8

FOB Diversity Talent Management How To 8