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Conflict of Interest

Newsletter

Technology

Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

Strategy Driven

JULY 20, 2012

The source of much of this faulty information is client service personnel, who ultimately are not in an objective position to gather and share unbiased feedback, due to factors such as personal client relationships and potential conflicts of interest. Obtain candid, timely ‘voice of the client’ feedback.

Analysis

Analysis Conflict of Interest Benchmarking Learning-by-Doing

The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

MARCH 11, 2011

There was a conflict of interest in alliance with Enron…not objective enough. Technology companies must now learn the lessons that steady-growth companies in other industries absorbed. I advised several technology companies during their gravy years. I advised several technology companies during their gravy years.

Strategic Planning

Strategic Planning Committee Golden Handcuff Media

Leadership Digital

Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

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