Harvard Business Review

SEPTEMBER 16, 2014

I typed the words into the pristine white search field, hoping they didn’t land me on the NSA’s no-fly list: “How to manage a terrorist organization.”. There’s not a lot on the basic management issues faced by your run-of-the-mill al Qaeda cell. HBR: Why look at terrorist groups through a management lens?

Constraint 8

Constraint Bureaucracy Document Operations 8

Harvard Business Review

SEPTEMBER 16, 2014

I typed the words into the pristine white search field, hoping they didn’t land me on the NSA’s no-fly list: “How to manage a terrorist organization.”. There’s not a lot on the basic management issues faced by your run-of-the-mill al Qaeda cell. HBR: Why look at terrorist groups through a management lens?

Constraint 8

Constraint Bureaucracy Document Operations 8

Harvard Business Review

OCTOBER 24, 2016

The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. One study found that when it comes to decision making, coordination, and conflict management, teams that have a low degree of self-awareness are less than half as effective as teams that are highly self-aware.

Organization 8

Organization Self-aware Constraint Resistance 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. We watch as they work around institutional constraints and build a network of colleagues who are eager to help. Some are recent graduates.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

DECEMBER 11, 2015

Consider that the basis for the health care market’s inertia — the resistance of the incumbents to changing the volume and direction of the money flowing in the current system — is counted in trillions of dollars. Who willingly will forgo their portion? Surely, this seems like the early stage of realizing Solon’s goal.

Health Care 8

Health Care Analysis Constraint Transportation 8

Harvard Business Review

MAY 8, 2018

Again, these results had the same constraints; humans could not always fully comprehend why the models made the decisions they made. Already, however, some are resisting these methods, calling for a complete ban on using “non-explainable algorithms” in high-impact areas such as health.

Health Care 8

Health Care Credit Scoring Constraint Learning-by-Doing 8

Harvard Business Review

JUNE 23, 2017

For the 2016–2017 season, thousands of constraints needed to be taken into account related to travel, player fatigue, ticket revenue, arena availability, and three major television networks. Cultural resistance can also become a bigger obstacle than anticipated.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MAY 26, 2016

The self-described “statheads” have the chance-of-a-lifetime opportunity to test out their own Moneyball -style theories when the management team and owners of the Stompers invited them to run operations as part of a learning experience and team promotion. We had no way to do that consistently for managers and coaches.

Objective 8

Objective Open-book Influence Metrics 8

Harvard Business Review

JUNE 5, 2015

After all, in the face of such apparently poor results, their managers probably assume that significant improvement is largely a question of effort. Our analysis of relative performance suggests that some of these companies are already approaching the limits of what is feasible, given the structural constraints they face.

Company 8

Company Analysis Short-term Customer Loyalty 8

Harvard Business Review

NOVEMBER 1, 2012

As the VP of global risk management told me, the most expensive events in company history in every weather category (flood, earthquake, hail, wind, etc.) Smart companies will be examining supply chains and operations very closely for risks associated with water shortages, floods, storms, and resource constraints.

Supply Chain 8

Supply Chain Company Insurance Automotive 8

Strategy Driven

SEPTEMBER 9, 2011

Yet for the small handful of companies that have managed to drive growth consistently – even through tough times – the payoff is great. In Discovery-Driven Growth , Rita McGrath and Ian MacMillan challenge what you thought you knew about managing growth. How do they do it? I don’t think so. How can the doctor get that done?

Innovation 50

Innovation NPV Business Model Constraint 50

Leading Blog

DECEMBER 7, 2020

DeLong (Harvard Business Review Press, 2020) Teaching by Heart summarizes the author’s key insights gained from more than forty years of teaching and managing. Lakhani (Harvard Business School Press, 2020) AI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value.

Books 448

Books Leadership Simon Learning-by-Doing 448

Harvard Business Review

DECEMBER 13, 2016

A team of engineers, designers, operations specialists, and clinicians was assembled and led by an experienced, well-respected physician “chief engineer” whose vision for the future of care was disruptive. The innovation and operations teams must work together and negotiate the use of these resources. Protect the work.

Health Care 8

Health Care Innovation Insurance P&L 8