Remove Construction Remove Development Remove Rogers Remove Technology
article thumbnail

The Flawed “Customer First” Focus (and Other Management Practices to Question)

Michael Lee Stallard

“It isn’t what we don’t know that gives us trouble, it’s what we know that ain’t so.” – Will Rogers. Vaneet Nayar, CEO of HCL Technologies (HCLT), jettisoned the “customer first” mindset and replaced it with “employees first, customers second.” Under New Management is well worth reading. Management Focus on Employees First.

article thumbnail

Game Changers | N2Growth Blog

N2Growth Blog

Real game changers understand the power of people and relationships, and they embody this in both their construction and implementation. Go… Share and Enjoy: View Comments [link] Dan Rogers Mike – This is a great post with excellent perspective. and people mean relationships. By definition, a game changer causes change.

Blog 379
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

In team development, research has shown that individual learning works best when accompanied by team learning. [1]. So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field.

Team 52
article thumbnail

The Inevitable Disruption of Television

Harvard Business Review

I often find myself immersed in the perfect pacing of a well-constructed mystery, the flawless delivery of that once-in-a-lifetime monologue, the scale and grandeur of the next big blockbuster — I get so caught up in all of it, sometimes I forget that I generally go there to tell companies their businesses are in trouble. Bundling good.

Rogers 14
article thumbnail

Stop Trying to Please Everyone

Harvard Business Review

Many of us are familiar with the concept of Getting to Yes , an iconic negotiation strategy developed by Harvard professor Roger Fisher and others. Similarly, a technology firm hired a new president for one of its regions to jump-start local sales growth. In the long run, no one is happy.

article thumbnail

The Embarrassment of Complexity

Harvard Business Review

Roger Martin recently diagnosed a kind of complexity that is manufactured by us and largely unaddressed: inter-domain complexity. It comes about as fields of knowledge are segmented into multiple domains, and each domain develops deep algorithmic knowledge and specialized tools that work by ignoring many of the variables actually in play.

Senge 8