Great Leadership By Dan
JULY 17, 2014
Guest post from Daniel Patrick Forrester : Too often leaders of companies fail to recognize the Pavlovian habits of constant connection and the opportunity cost of think time and ingenuity that it creates. As a strategy consultant, I''ve worked with the top leaders of organizations across the landscape of American life and commerce.
Chart Your Course
DECEMBER 28, 2017
In fact, according to the global staffing agency Ranstad, “many workers are seeking project or consultant-based work, with as much as 61 percent of the workforce choosing agile* careers by 2019” Greater use of Big Data in HR. Advancing work technologies are changing the ways in which companies and their employees work.
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Harvard Business Review
APRIL 17, 2015
“Death of a B2B Salesman,” a new report from Forrester Research , lends urgency to the need for companies to rethink and radically transform their sales models by incorporating digital media into their processes. Contrary to what these findings — and Forrester’s prediction that “1 million U.S.
Harvard Business Review
AUGUST 14, 2012
Rate employees along metrics of time or cost, and they will respond in kind, even if cutting cost makes for a poor customer experience," write three Bain consultants on the Bain Insights blog on Forbes. Forrester). It's easy to get caught up in the excitement of new technology trends, and big data is among the hottest.
Harvard Business Review
SEPTEMBER 29, 2014
One-third of all products are delivered late or incomplete due to an inability or delay in decision-making, according to research from Forrester Consulting and Jama Software. According to Forrester , for every hour a product teams spends on heads-down work, they spend 48 minutes waiting on decisions. That equates to more than 3.5
Harvard Business Review
JUNE 27, 2013
In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?
Harvard Business Review
SEPTEMBER 20, 2016
The key to identifying and addressing at-risk employees before a breach or incident occurs is to focus as much on understanding and anticipating human behavior as on shoring up technological defenses. As Forrester’s July 2016 Hunting Insider Threats report states, “Insiders are people, not computers.
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