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Five Steps to Adopting a Beginner’s Mindset for Your Business

Strategy Driven

Through that understanding the team and I can then develop new solutions that save time and money or create greater efficiencies or develop better processes. Nobody has ever created a perfect company, nor trained a perfect employee. During her tenure as Marsh Global Sales COO, the company’s annual new sales topped more than $1.2

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Two Team Building & Leadership Success Stories

Mike Cardus

Developing a leadership training program and increased trust in the competence of leadership. Working with an organization that employs over 2000 employees that was in need of a Managerial Leadership Training Program for their Director Level Staff. Organizational Development Work.

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Why a Gen-X CEO Hired a Millennial to Help Him Keep a Learning Mindset

Harvard Business Review

At age 41, I am where I want to be in my career: running my own sales-training business, with enough clients lined up that I can probably live comfortably for the next several years. Traditionally, I’ve geared my training toward groups rather than individuals, showing entire sales teams various tips and techniques of the trade.

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The Main Thing: How to Keep Organizations Centered on What Matters Most

Leading Blog

We loved that expression when we first heard it from Jim Barksdale, then the COO of FedEx. Without it, it's not possible to align the four elements that produce organizational efficiency and effectiveness: strategy, people, customers, and processes. The main thing is to keep the Main Thing the main thing!" Do your people understand it?

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Case Study: Can an Airline Cut “Turn Times” Without Adding Staff?

Harvard Business Review

The committee would insist that he first try making his crews more efficient. And after several fruitless meetings with the COO, the HR chief, and industry consultants, he’d decided that he needed to investigate the issue himself. “I have no education or training to do anything else. Mayuka Mori, the COO, jumped in.

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How to Be Good at Managing Both Introverts and Extroverts

Harvard Business Review

As the boss, your goal is to have all your employees operating at their peak level of energy, efficiency, and motivation—which can be a challenge when it comes to leading a team comprised of introverts and extroverts. How do you manage these vastly different personalities and work preferences?