Leading Blog

AUGUST 8, 2011

Simon Cooper, president and CEO of Ritz-Carlton, calls this “scriptless service”. Simon Cooper, president and COO of Ritz-Carlton says the best reason to rid an organization of mindless hierarchy is to provide scriptless service : employees deciding on their own how to make guests happy.

Leadership 280

Leadership Simon Cooper Gordon 280

CO2

JULY 25, 2011

Gary Carter, COO of the company that produces “American Idol,&# says that producers who break the rules do so at their own peril. He recalled the time Simon Cowell brought back past contestants that lost for another chance in the last round of the contest–alienating lots of contestants and audience members in the process.

Chief Operating Officer 94

Chief Operating Officer COO Audience Simon 94

Roundtable Talk

NOVEMBER 17, 2010

Simon Sinek @simonsinek / Author and consultant on inspiring leadership / In a nutshell: Know WHY you’re doing what you’re doing “Share one’s passion and purpose as you inspire others” “Hire people who believe what you believe – and they will work for that belief. RoundtableTalk Where ambitious leaders meet.

Management 48

Management Simon COO Blog 48

Miles Anthony Smith

DECEMBER 31, 2018

​ Lean In: Women, Work, and the Will to Lead Facebook's COO, Sheryl Sandberg, invites women to stop reflecting on what they can't do, and start discovering and proving what they can do: anything. When: The Scientific Secrets of Perfect Timing Daniel H.

Career 97

Career Books Servant Leader Leadership 97

Modern Servant Leader

JANUARY 15, 2015

14,158 269,000 19 1,132,765 David Peck Leadership Senior Executive Coach and Global Coaching Firm Principal | Author | Former SVP/COO | Huffington Poster on 1 1,381 1,310 92 Richard Branson Business, Leadership Tie-loathing adventurer, philanthropist & troublemaker, who believes in turning ideas into reality.

Leadership 100

Leadership Executive Coaching Goleman Emotional Intelligence 100